Norman Vassell

Always a pleasure to deal with Norman Vassell and Toyota of Tampa Bay. Excellent service and kindness. of Tampa Bay. Excellent service and kindness. More

by optikdoc Verified Customer Verified Customer

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Great location along with times of availability. Awesome service. Top notch cafe with lovely aromas and amazing associates. Awesome service. Top notch cafe with lovely aromas and amazing associates. More

by LPHILLIP1183 Verified Customer Verified Customer

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Excellent service from Norman Vassell, as always! I know my Venza is in good hands when I bring it in and have Norman as the service writer. I know my Venza is in good hands when I bring it in and have Norman as the service writer. More

by victauria Verified Customer Verified Customer

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Norman, as always, was attentive to my needs and concerns regarding my service on December 9th. regarding my service on December 9th. More

by Nlanoue Verified Customer Verified Customer

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The right advisor can make all the difference in the world. Norman is an advisor who is honest with integrity and knowledge. world. Norman is an advisor who is honest with integrity and knowledge. More

by JUDITH.HALL Verified Customer Verified Customer

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Norman was cordial, friendly, and very helpful with everything we needed. He made the whole process smooth and stress-free everything we needed. He made the whole process smooth and stress-free More

by KATE Verified Customer Verified Customer

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Norman is the best. He always let's me know what's needed in order from urgent to non urgent issues. He always let's me know what's needed in order from urgent to non urgent issues. More

by SmileAllthetime Verified Customer Verified Customer

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Norman is great. He listens to my concerns, accommodates my requests and always finds the best coupons! I am recently retired and need to be careful of my spending. He listens to my concerns, accommodates my requests and always finds the best coupons! I am recently retired and need to be careful of my spending. More

by begannon Verified Customer Verified Customer

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It is always a pleasure working with the service manager Norman. He does a wonderful job taking care of his customers and is the reason I get my vehicles serviced at Toyota of Tampa Bay. Norman. He does a wonderful job taking care of his customers and is the reason I get my vehicles serviced at Toyota of Tampa Bay. More

by AFUDDY Verified Customer Verified Customer

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I went in for routine 5k maintenance and was there for 7. 5 hours. My service provider was great, but the technician wasn’t very knowledgeable and had difficulty explaining my issue. After 3 test drives, I ha 5 hours. My service provider was great, but the technician wasn’t very knowledgeable and had difficulty explaining my issue. After 3 test drives, I had to request the shop manager to get involved and he resolved the issue the first try. I love the dealership and everyone there, but 7.5 is an entire work day being at the dealership. I didn’t even get offered a gas card, gift card, or anything at all for spending my entire day there (I had to work and host meetings from the dealership). A simple gesture to offer something as a courtesy would’ve been nice. More

by mikespence Verified Customer Verified Customer

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