Norman Johnston

Five-Star Experience at Naples Acura! I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the d I recently purchased a vehicle from Naples Acura and couldn’t be more impressed with the entire experience. From the moment I walked through the doors, I was met with professionalism, genuine hospitality, and a clear commitment to customer satisfaction. Norm, Omar were incredibly knowledgeable, patient, and attentive—taking the time to understand what I was looking for and guiding me through the process without any pressure. They answered all my questions with clarity and provided helpful insight that made me feel confident in my decision. Scott made the finance process equally smooth. He explained everything thoroughly, offered competitive options, and made sure I was comfortable with all the details before moving forward. I truly appreciated how transparent and efficient the entire transaction was. What stood out most was the care and courtesy extended by everyone at the dealership. It didn’t feel like a sales experience—it felt like a concierge-level service. The vehicle was delivered in immaculate condition, and I left feeling not only excited about my new car, but also genuinely valued as a customer. If you’re considering a new or pre-owned vehicle in Southwest Florida, I highly recommend Naples Acura. This team raises the bar for what a dealership experience should be! More

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My wife and I had a great time purchasing our car. The entire staff was incredibly friendly.. Norm was very knowledgeable and very quick to help and answer all of my questions. I would buy a car here The entire staff was incredibly friendly.. Norm was very knowledgeable and very quick to help and answer all of my questions. I would buy a car here again most definitely. More

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Bought a vehicle at Naples Acura and received outstanding service. Norman Johnson, the salesman who helped find the right car for the right price was cordial, experienced, and knowledgeable. Thank you to the service. Norman Johnson, the salesman who helped find the right car for the right price was cordial, experienced, and knowledgeable. Thank you to the Team at Naples Acura!!! More

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I was looking for a car for a month and visited several dealerships. Naples Acura is the absolute BEST! All of the employees are super professional and explain each process throughly. I filled out a for dealerships. Naples Acura is the absolute BEST! All of the employees are super professional and explain each process throughly. I filled out a form online and the next morning, Zack texted me. We discussed the car, warranty and pricing. I drove 2.5 hours to look at the car and purchased the RDX. Norm went over all of the paperwork and even gave me a tutorial of how to work some of the cars features. I couldn't be happier! More

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I recently purchased a certified 2020 Acura MDX from Naples Acura.I had the pleasure of working with Norm Johnston and it was most definitely a wonderful experience.Norm was very patient and listened to Naples Acura.I had the pleasure of working with Norm Johnston and it was most definitely a wonderful experience.Norm was very patient and listened to my vehicle needs and where I needed to be to afford at reasonable payment.Norm is extremely knowledgeable of the Acura automotive vehicles.Norm explained all the various functions that my 2020 Acura has to offer, thoroughly.I highly recommend Norm Johnston to help anyone with any vehicle purchases at Naples Acura.You most definitely won't be disappointed.Omar the sales manager was also most helpful in my purchase.Hats off to the Naples Acura Team. Sincerely Kevin Stone More

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We are very pleased with Naples Acura and Norm Johnston over the past several years. Norm has done a great job ever year. over the past several years. Norm has done a great job ever year. More

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My husband and I have bought two cars from Naples Acura and Norm, and had the pleasure of accompanying our daughter for her first purchase at Naples Acura. We live two hours away but it is worth the drive! and Norm, and had the pleasure of accompanying our daughter for her first purchase at Naples Acura. We live two hours away but it is worth the drive! Ross and Omar also stopped by to say hello and congratulate her on her new to her purchase. They also went above and beyond when they realized that the car only had one key fob. They headed to the local Mazda dealer and got that second key for her! I was also having my car serviced while we were there and with the PPF on the car, it can't go through a car wash. They HAND WASHED my car!!! Blown away by the exceptional service they provide!! More

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After a poor experience in Fort Myers We drove to Naples and had the best experience with Norm and team. Was so patient and no pressure. He helped my by my first new car. Will be coming back for m Naples and had the best experience with Norm and team. Was so patient and no pressure. He helped my by my first new car. Will be coming back for my next car. Thank you Norm! More

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Naples Acura is first class operation and Norm was very attentive to our questions, etc. Sparky also did a great job keeping us informed of the car build and delivery. Beautiful car and rides very nice. attentive to our questions, etc. Sparky also did a great job keeping us informed of the car build and delivery. Beautiful car and rides very nice. More

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I didn’t know Mr. Norman Johnston before I came into Naples Acura to buy my third Acura. Norm was pleasant patient knowledgeable, and made this an easy experience for Norman Johnston before I came into Naples Acura to buy my third Acura. Norm was pleasant patient knowledgeable, and made this an easy experience for me. I’m pleased not only with the sales but also the service dept. This is why I keep returning to Naples Acura. More

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