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Norm Stern
Norm Stern | Page 4
Sales Consultant
Suburban Ford of Waterford
6975 Highland Rd
Waterford, MI 48327
73 Reviews
As one of our Commercial Sales Specialists, Norm has been in auto sales for almost 30 years. He has had detailed experience in every aspect of a dealership from Financing to Customer Accounts to Sales. Customer service is his top priority, as he has won multiple awards for it. Norm thoroughly enjoys golf during non-business hours, as well as other sports activities. He is deeply involved at his church. Norm can facilitate any Commercial or Large Truck orders.
Read moreDealership Experience
23 yrs, 9 mos
Industry Experience
39 yrs, 4 mos
Specialties & Trainings
Ford Certified, Ford CPO Certified and Ford Commercial Certified
73 Reviews of Norm Stern
June 07, 2016
New Car from Norm Arrived as the showroom opened. Norm had our new car ready to go. He dd a great job to inform the options of the car and how they worked. It was a ple Arrived as the showroom opened. Norm had our new car ready to go. He dd a great job to inform the options of the car and how they worked. It was a pleasure working with him to complete the deal and have the car ready. More
by LoveFordCars
May 26, 2016
New F150 Norm Stern, went above and beyond to get the right truck for us, made sure we got it the day we wanted it... I highly recommend Suburban Ford of Water Norm Stern, went above and beyond to get the right truck for us, made sure we got it the day we wanted it... I highly recommend Suburban Ford of Waterford... Great dealership and friendly people... Thank you so much! More
by Connie7
May 04, 2016
Excellent experience Thanks to Norman stern I was able to come in with a headache and leave with a brand new car! He worked endlessly to find me a way out of my old car an Thanks to Norman stern I was able to come in with a headache and leave with a brand new car! He worked endlessly to find me a way out of my old car and into a brand new car and still keep my monthly payments the same. I am so grateful for his hard work! I will continue to recommend him. More
by Allie1993
March 30, 2016
No hassle customer service We explained to Norman Stern what we wanted and within minutes, he had us a number of good options at the right price. Norm was very knowledgeable in We explained to Norman Stern what we wanted and within minutes, he had us a number of good options at the right price. Norm was very knowledgeable in all aspects of the models on offer and all of the Ford incentives allowed. We left very happy with the deal we got and would definitely recommend him and the Suburban Ford Dealership to anyone. More
by PBReviewer
March 15, 2016
New car sales and body shop Have been leasing cars from Norm Stern and Suburban Ford for many years. Norm searches far and wide for what I'm looking for and there are never any s Have been leasing cars from Norm Stern and Suburban Ford for many years. Norm searches far and wide for what I'm looking for and there are never any surprises. Also like Suburbans body shop. Very fair prices and the work is flawless. More
by skeeter36
Other Employees Tagged: Dominic in the body shop
February 25, 2016
used car I recently got a used car. Norm Stern was my dealer.I have worked with him in the past. He was very helpful and did his best at getting me a good deal I recently got a used car. Norm Stern was my dealer.I have worked with him in the past. He was very helpful and did his best at getting me a good deal,which is what we all want. He is very pleasant to work with and a nice person to know. Will see him again next time. More
by 1234 Great Guy
February 19, 2016
Exceptional Sales Service! I had some specific wants for my new truck and Norm was able to locate the specific truck at an out of state dealer and have it delivered the next day I had some specific wants for my new truck and Norm was able to locate the specific truck at an out of state dealer and have it delivered the next day! From start to finish Norm provided exceptional service getting my into my new truck! A good friend of mine suggested I go see Norm as he has worked with my friend's family for a number of years and they are continuous, returning customers. After my experience with Norm, I can easily say that I too will be a continuous returning customer. More
by New2016F150
December 15, 2015
Best salesman Norman stern made it so easy to purchase a truck. No stress at all. I will be doing buisness with him again and will pass his name along to anyone who Norman stern made it so easy to purchase a truck. No stress at all. I will be doing buisness with him again and will pass his name along to anyone who needs a vehicle. Thank you. More
by Joekakos
December 03, 2015
Great Experience I had a great experience, I was looking for a truck with specific options. Norm Stern my sales rep researched and found what I wanted and I am very pl I had a great experience, I was looking for a truck with specific options. Norm Stern my sales rep researched and found what I wanted and I am very pleased with my new truck. I would highly recommend Norm Stern and will go back to him for my future vehicles. Michael Jensen More
by Michael
November 03, 2015
First time for everything After purchasing seven Ford Products over the years, for the first time I had to tell this dealership they forgot to add my roof rack rails and the in After purchasing seven Ford Products over the years, for the first time I had to tell this dealership they forgot to add my roof rack rails and the interior cargo cover in my 2016 Explorer. Norm Stern, my sales ace did his job but the Parts Department dropped the ball causing the loss of one star. Would I go back to this dealer, yes, but I will do an inventory before I leave. More
by derf
Other Employees Tagged: John Duley
