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Norm Stern
Norm Stern | Page 2
Sales Consultant
Suburban Ford of Waterford
6975 Highland Rd
Waterford, MI 48327
73 Reviews
As one of our Commercial Sales Specialists, Norm has been in auto sales for almost 30 years. He has had detailed experience in every aspect of a dealership from Financing to Customer Accounts to Sales. Customer service is his top priority, as he has won multiple awards for it. Norm thoroughly enjoys golf during non-business hours, as well as other sports activities. He is deeply involved at his church. Norm can facilitate any Commercial or Large Truck orders.
Read moreDealership Experience
23 yrs, 9 mos
Industry Experience
39 yrs, 4 mos
Specialties & Trainings
Ford Certified, Ford CPO Certified and Ford Commercial Certified
73 Reviews of Norm Stern
April 12, 2023
Exceptional service. Informative and extremely helpful with addressing your wants and needs. Salesman was extremely knowledgeable and accommodating. Informative and extremely helpful with addressing your wants and needs. Salesman was extremely knowledgeable and accommodating. More
by qman46
March 29, 2023
The staff is friendly and works efficiently. Our lease experience was a good one and we loved the Edge which is why we leased another one. Our lease experience was a good one and we loved the Edge which is why we leased another one. More
by mom429
Other Employees Tagged: Stefan Sackett, Dan Hazen
June 16, 2022
It has been 3 years since I purchased my Ford Expedition. Anytime I need help with the warranty coverage Norm answers the phone and gets it all taken care of for me. Not only was the purchase of my Ford a Anytime I need help with the warranty coverage Norm answers the phone and gets it all taken care of for me. Not only was the purchase of my Ford an excellent process with Norm, He continues to be there for me years later. Thank you Norm Stern! More
by Jay Fontaine
May 31, 2022
Norm Stern is very customer friendly and I believe he is the best in the business. Any problem that may arise, Norm navigates through the problem and comes up with a solution. the best in the business. Any problem that may arise, Norm navigates through the problem and comes up with a solution. More
by anoble
February 21, 2022
I’ve been buying cars from norm for 2o plus years. I wouldn’t buy from anyone else unless he suggested it. Suburban ford of Waterford has been amazing to deal with. Their customer service is top notch I wouldn’t buy from anyone else unless he suggested it. Suburban ford of Waterford has been amazing to deal with. Their customer service is top notch and norm makes sure his customers are well taken care of. More
by Andreastern blue opal
Other Employees Tagged: David Deckard
February 02, 2022
Norm was fantastic. He provided the most painless car buying experience we have had to date. We are so appreciative for the great deal he found us, how quickly he had us in our new vehicle, and how smoot buying experience we have had to date. We are so appreciative for the great deal he found us, how quickly he had us in our new vehicle, and how smoothly the entire process went! More
by snicolekin
January 27, 2022
Norm Stern is a wonderful guy. True - honest - and hard working man. Man of his word. Always taking care of me - the customer. Going that extra mile. Norm is good people and great to work with. working man. Man of his word. Always taking care of me - the customer. Going that extra mile. Norm is good people and great to work with. More
by Chris2426
Other Employees Tagged: Norm Stern
January 11, 2022
Thank you so much for helping with our vehicle repair while out of state. You went above and beyond on your job and I want to say THANK YOU. You are the best cannot wait to lease another car from you s while out of state. You went above and beyond on your job and I want to say THANK YOU. You are the best cannot wait to lease another car from you soon. More
by dawn
