
Languages Spoken
English
24 Reviews
Write a Review24 Reviews of Norm Faller
June 22, 2025
Dishonest service—they will overcharge you into the thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and thousands of dollars for service and parts that aren’t needed. Workmanship is very poor and staff is incompetent. Work is never completed on time and is terribly shabby. What was supposed to be fixed isn’t fixed, and they don’t conduct quality control and check their work. For example, my interior headliner had to be removed to do service involving the sunroof, but the headliner wasn’t reattached properly and was covered with dirty fingerprints. Stay away from this place! More
Other Employees Tagged: Cory Goodman, Brad Johnson
June 20, 2025
Very pleased with everything Easy to get appointments very friendly and helpful. I will continue using for my next setvice very friendly and helpful. I will continue using for my next setvice More
Other Employees Tagged: Brad Johnson
June 18, 2025
Best dealership ever! Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for a Everyone is so nice and professional. Many employees have been there for a really long time, which tells you what a great company it is to work for and to do business with. More
Other Employees Tagged: Gary Willenborg, Nick Colucci, Miles Brandon, Brad Johnson, Kevin Dooris, Paul Clark
May 27, 2025
good an on time service why they are not charging the ID4a while they keep the car ID4a while they keep the car More
Other Employees Tagged: Mike Stieber, Joey Robustelli
May 25, 2025
Very good honest dealer bought two cars from them and serviced them all the time since nee serviced them all the time since nee More
Other Employees Tagged: Brad Johnson
May 20, 2025
The customer service team was very not helpful because they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. they didn’t want to do my service because my car had very low mileage in it and it wasn’t time for service.. More
Other Employees Tagged: Brad Johnson
November 29, 2024
We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as bad if not worse as the shapers of workforce culture. We tried their service one time and they were even worse. Upselling unnecessary work, charging more than the estimate given without approval. Capo VW is literally less than 3 miles from my residence and business and I highly recommend staying away from this business. There are tons of better options. More
Other Employees Tagged: Miles Brandon, Brad Johnson , Fred Evans, Arlen Mack
August 22, 2021
Always greeted and with the feeling you are part of the family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple plac family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple places that need attention. More
Other Employees Tagged: Nick Colucci, Brad Johnson , Fred Evans, Arlen Mack
February 20, 2021
They’re always professional, friendly and quick! They send you a text video recapping everything that was serviced on your car which I love and is so helpful. send you a text video recapping everything that was serviced on your car which I love and is so helpful. More
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
February 11, 2021
Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service More
Other Employees Tagged: Brad Johnson , Fred Evans, Arlen Mack
