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Nobu Damon

Overview Reviews (81) Inventory (1067)

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Nobu Damon

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6

81 Reviews

Overview Reviews (81) Inventory (1067)

4.6

81 Reviews

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81 Reviews of Nobu Damon

November 01, 2025

Dealership Rating

Employee Rating

Fast, efficient and courteous. Fixed right the first time. That's why I go to Mark Christopher Fixed right the first time. That's why I go to Mark Christopher More

by ahardin55

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dario Gomez , Christopher Alvaro was exceptional, he went over and above to make sure I was satisfied

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Nov 02, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I am happy to hear that your experience at Mark Christopher Auto Center was fast, efficient, and courteous, and that we got it right the first time. We appreciate your trust in us and look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 31, 2025

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Employee Rating

Very pleasant and friendly fixed the problem on my car, was having problem with screen was having problem with screen More

by paulgarcia1020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 31, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Paul! I'm thrilled to hear that you had a pleasant experience at Mark Christopher Auto Center and that we were able to resolve the issue with your car's screen. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 29, 2025

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Employee Rating

Nobu is the best advisor I have had the privilege to work with. The techs are always thorough and comment the repairs really well. Thank you Mark Christopher!!! with. The techs are always thorough and comment the repairs really well. Thank you Mark Christopher!!! More

by Benny M.

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 29, 2025 -

Mark Christopher Auto Center responded

Thank you for your thoughtful feedback, Benny! I'm happy to hear you had a great experience with Nobu and our technicians at Mark Christopher Auto Center. Your satisfaction is important to us, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 27, 2025

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Employee Rating

Mark Christopher Auto Center does NOT honor CADILLAC coupons, I paid $250 for oil change -they also add 3% of your total charge if you pay with credit cards. coupons, I paid $250 for oil change -they also add 3% of your total charge if you pay with credit cards. More

by MIKEDASHTI2009

Verified Customer

Recommend Dealer

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Oct 28, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Mike. I appreciate your feedback regarding the Cadillac coupons and the credit card surcharge. At Mark Christopher Auto Center, we strive to be transparent about our pricing and policies. If you have further concerns or would like to discuss this matter, please feel free to reach out to me directly. Your input is valuable to us as we continuously improve our services. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2025

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Employee Rating

Nobu is polite and is in contact with the technician performing service on my car. Nobu is courteous and prompt. performing service on my car. Nobu is courteous and prompt. More

by JERRYASTOCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jerry! I am delighted to hear that Nobu provided you with polite and prompt service while in contact with our technician. Customer satisfaction is our priority at Mark Christopher Auto Center, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2025

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Employee Rating

Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More

by kevin.webb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Dario Gomez

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Oct 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Kevin! I am delighted to hear that Chelsea and Jeff provided you with excellent service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2025

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Employee Rating

Nobu and the Cadillac team are great and we appreciate the help and prompt communication. the help and prompt communication. More

by robert

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 23, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! I'm thrilled to hear that Nobu and the Cadillac team provided you with great service and prompt communication. At Mark Christopher Auto Center, we strive to ensure our customers have a fantastic experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 19, 2025

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Employee Rating

We have been clients with 3 Cadillac Escalades for many years. Very dissapointed with the current policies. 3 days to even look at the vehicle. No loaner cars available, no rent a cars available and no years. Very dissapointed with the current policies. 3 days to even look at the vehicle. No loaner cars available, no rent a cars available and no appointments accepted. We never experienced such bad policies at a car dealership after being a client for over 20 years with 3 Cadillac Escalades. As a matter of fact we only purchase Cadillacs because of great service we were experiencing in the past years. With the current polices we will rethink our purchase of a Cadillac. Multiple computer recall or software updates notices on the new Escalades. Very disapointing. More

by EDWARD25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dario Gomez

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Oct 19, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Edward. I understand your frustration regarding the current policies at Mark Christopher Auto Center, especially after your long history with us and multiple Cadillac Escalades. Your feedback about the service delays and availability of loaner vehicles is important, and I appreciate you bringing this to our attention. We strive to maintain a high level of service and I would like to learn more about your concerns. Please feel free to contact me directly so we can discuss your experience further. Thank you for being a valued customer, and we hope to find a way to restore your confidence in our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 12, 2025

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Employee Rating

They are always so helpful and friendly. They are fast and efficient. They do a great job! I recommend them to everyone.!!! They are fast and efficient. They do a great job! I recommend them to everyone.!!! More

by Jnsima

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 13, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team's helpfulness, friendliness, and efficiency at Mark Christopher Auto Center. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2025

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Employee Rating

The service reps are always caring and professional. They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech. They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech. More

by CADDYLOVER03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback! I'm pleased to hear that you found our service representatives caring and professional. I appreciate your understanding regarding the oversight of your fluids during this visit. Your experience is important to us, and I encourage you to reach out to Mark Christopher Auto Center if you have any further concerns. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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Nobu Damon

Cadillac Service Advisor

Mark Christopher Auto Center

81 Reviews of Nobu Damon

Dealership Inventory (1067 Vehicles)

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