Nikolas Gomes

They did an awesome job on my BMW the work was very satisfactory and very clean. Very mush on time I got my car back the same way I gave it to them. I am very happy with the job. satisfactory and very clean. Very mush on time I got my car back the same way I gave it to them. I am very happy with the job. More

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Nikolas was the service advisor whom I worked with in regards to my car's recent service appointment. I appreciated that he maintained direct communication with me and answered my questions clearly and c regards to my car's recent service appointment. I appreciated that he maintained direct communication with me and answered my questions clearly and concisely about the car and all aspects of its service appointment. It was nice to work with him and to have such good care taken of my car during its appointment from start to finish. More

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Great service agent, was in contact the whole time. Very through and gave me all the details. Def would like to work with him again. Very through and gave me all the details. Def would like to work with him again. More

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Excellent and professional, courteous, rapid service as I have come to expect from BMW of Sudbury. have come to expect from BMW of Sudbury. More

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Always a pleasant place to get my car serviced. Nice people do the work, everyone is helpful. Waiting room comfortable so I can work while I wait. Service folks come and explain what they found and Nice people do the work, everyone is helpful. Waiting room comfortable so I can work while I wait. Service folks come and explain what they found and what they recommend. Very good experience. More

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I always enjoy working with Yordanys. He is helpful through the entire process. I look forward to working with him in the future. I He is helpful through the entire process. I look forward to working with him in the future. I More

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Highly organized, timely and accurate communication, spacious and clean waiting areas, very knowledgeable service adviser and service on vehicle completed on time exactly to the work order. spacious and clean waiting areas, very knowledgeable service adviser and service on vehicle completed on time exactly to the work order. More

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Great experience my first visit to Sudbury BMW. They went above and beyond to ensure my car was serviced promptly and I was able to manage my other obligations They went above and beyond to ensure my car was serviced promptly and I was able to manage my other obligations More

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Nikolas Gomes is excellent advisor. Very attentive and responsive. He handled check engine issue on my X5 very professionally. Unfortunately I can’t say the same about my previous Very attentive and responsive. He handled check engine issue on my X5 very professionally. Unfortunately I can’t say the same about my previous two visits for which I wasn’t given option to rate. Both those occasions wait times were longer and service was poor. More

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It appears there are a number of new service folks. Big smiles, quickly checking me in for service. I asked to speak to a service technician concerning a noise I wanted to discuss. Within minutes Nikol Big smiles, quickly checking me in for service. I asked to speak to a service technician concerning a noise I wanted to discuss. Within minutes Nikolas found me in waiting area, again big smile and greeting. He answered my questions with polite and professional regard, and advised me of a number of options going forward....He even convinced me to have a courtesy car wash, that was outstanding. More

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