Nicole Pefine

Although communication could be better, overall the experience was positive. We go the service we needed. experience was positive. We go the service we needed. More

by roosimon Verified Customer Verified Customer

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Nicole Pefine was very attentive to my repair needs. She listened and followed thu with all stages of my repairs..The videos of under my car by the tech with the discussion of what may be needed for repa She listened and followed thu with all stages of my repairs..The videos of under my car by the tech with the discussion of what may be needed for repairs was very interesting.. More

by KWASTON20 Verified Customer Verified Customer

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Recently I too my car in for routine maintenance After about 10 Minutes at home my cell phone started flashing sending messages check engine light was on and my car was off and parked After I After about 10 Minutes at home my cell phone started flashing sending messages check engine light was on and my car was off and parked After I checked it I called Nichol who was my service rep. The next day I took my car back to dealer Tanner was the one helping me. Tanner was so kind and professional His dedication to provide me with a loaner car was a tremendous help. He reassured that they would triage the problem so I shouldn’t get stressed out about it His was very helpful. Very professional very knowledgeable about of his job and has excellent communication skills When everything was fixed. He took the time to explain what the problem was and it was fixed More

by Dpiper Verified Customer Verified Customer

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I have always received A+ service at Subaru of Wakefield, from both sales and service. I recommend this dealership to anyone looking for a vehicle. from both sales and service. I recommend this dealership to anyone looking for a vehicle. More

by PatriotFlyer Verified Customer Verified Customer

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Thanks to Nicole. She took care of getting me a loaner car which was needed due to extra time needed for repairs. She took care of getting me a loaner car which was needed due to extra time needed for repairs. More

by BOBBYREED Verified Customer Verified Customer

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Tanner called me very early in the morning to help me deal with the problem that car was having. The dealership took good care of me and my situation. Tanner was very professional, attentive and caring. deal with the problem that car was having. The dealership took good care of me and my situation. Tanner was very professional, attentive and caring. I’m grateful for the work they did. More

by KATIOUCHA Verified Customer Verified Customer

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Everything about the experience was positive. Friendly customer service, a comfortable place to wait, and honesty about the timing and price. Friendly customer service, a comfortable place to wait, and honesty about the timing and price. More

by DANCINGBLUEFISH Verified Customer Verified Customer

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My 22 Subaru Outback had a difficult problem to diagnose and a lengthy repair time due to the parts required. Throughout this period Nicole Pefine, my Service Rep kept me informed of the details of the repa and a lengthy repair time due to the parts required. Throughout this period Nicole Pefine, my Service Rep kept me informed of the details of the repair. She provided me a comparable loaner vehicle which I appreciate. When the repairs were complete, I was unable to drive to the dealer due to surgery. Nicole brought my car to my house and swapped for the rental. This was exceptional service and today the car is running fine. I was impressed about the way Subaru stood behind the product. I would gladly recommend Albrecht Subaru to anyone. More

by DillonJames695 Verified Customer Verified Customer

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i had a very good experience with my recent visit. no complaints that I found no complaints that I found More

by rhpositive Verified Customer Verified Customer

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Very polite, fast, and competent service department. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. We’ve bought an Outback and a Crosstrek there and everyone is great to work with. More

by STEVEFMZ Verified Customer Verified Customer

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