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Nicolas Caicedo

Overview Reviews (27) Inventory (459)

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Nicolas Caicedo

Service Advisor

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.2

27 Reviews

Overview Reviews (27) Inventory (459)

4.2

27 Reviews

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27 Reviews of Nicolas Caicedo

July 04, 2025

Dealership Rating

Employee Rating

It was a great experience Working with the service Dept. Thank you Thank you NICK Thank you Thank you NICK More

by djohns92003

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nicolas Caicedo

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Jul 10, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2025

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Employee Rating

I was very pleased with Nicholas. He was courteous and communicated effectively. He explained what my inspection would entail along with my oil change. He initially thought it would t He was courteous and communicated effectively. He explained what my inspection would entail along with my oil change. He initially thought it would take 2 hours, which was fine. But, it only took 1 hour. I'm very pleased with my service. More

by ANGEL311_92

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 06, 2025 -

Jim Ellis Chevrolet of Atlanta responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

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Employee Rating

Very nice customer service. Nicolas was very helpful. Getting your service done here is worth it. Nicolas was very helpful. Getting your service done here is worth it. More

by Rubi M

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 03, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, Rubi, for the kind words for Nicolas and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

January 10, 2025

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I have been thoroughly pleased with the experience at Jim Ellis Chevy. Of all the dealers have have been to recently, I have had the best expereince at this dealer. Ellis Chevy. Of all the dealers have have been to recently, I have had the best expereince at this dealer. More

by Paul Harper

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adam Toms, Clarence Williams

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Jan 11, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Thank you so much for your excellent review, Paul! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! General Manager Ralph Sorrentino

January 02, 2025

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Solid, friendly service. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. More

by CLAY.PARNELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Baker

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Jan 02, 2025 -

Jim Ellis Chevrolet of Atlanta responded

Clay, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 27, 2024

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Tooo expensive on sale and service. I don't want to go to this place. I don't want to go to this place. More

by NAHARAKHANAM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Vladimir Kochubey, Loan Pham, Brian Baker

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Dec 28, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 26, 2024

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The JIm Ellis team has a very nice and efficient service process. Easy to make an appt, get a ride home, picked up at home when the car is ready and easy out when everything is done. Love this shop! process. Easy to make an appt, get a ride home, picked up at home when the car is ready and easy out when everything is done. Love this shop! More

by KJSCHUH

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 28, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

December 19, 2024

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Employee Rating

Nicolas Caicedo gave me good information. The work was high quality as always even with my 8 year old car. The work was high quality as always even with my 8 year old car. More

by robertleomoore

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 19, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Robert, thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 19, 2024

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Employee Rating

Buen servicio lo recomiendo, amigables responsables atentos cuando lo nesecitas alli estan atentos muy buen servicio. atentos cuando lo nesecitas alli estan atentos muy buen servicio. More

by Oseas rojo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luis Valdez

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Dec 19, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Dec 21, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tenga un día maravilloso!

December 06, 2024

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Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vladimir Kochubey, Elise Schaaf, Luis Valdez, Retanza Grier, Loan Pham, Michael Fair, Jason Blanchard, Brian Baker , David Theriault

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Dec 07, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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Nicolas Caicedo

Service Advisor

Jim Ellis Chevrolet of Atlanta

27 Reviews of Nicolas Caicedo

Dealership Inventory (459 Vehicles)

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