Nick Karaca

Bait and Switch & Deceptive Sales Tactics I was told to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was off to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was offered just $2,196 off - a far cry from what was implied. I tried to negotiate $10,000 off both vehicles, but was told that $2,196 was the best they could do. Despite clearly stating I already had financing, Nick still pushed to run my credit. Later, the sales rep Nick called and accused me of playing games, asking for my best offer. I said what’s your best and was told I needed to tell them. I said somewhere between $2K and $8K, but needed to know what they could actually offer. Instead of giving a straight answer, he pressured me to name a number. I said $8K, and he texted back 3 mins later saying they couldn’t do that and their original offer still stood. I understand dealerships are trying to make money, but it’s best to be honest upfront. If the deal was only $1,098 off each vehicle, just say that over the phone and that you don’t have wiggle room. If $10k is too high state what you can do - by telling me over the phone vs having me drive 80 miles for foolishness. Instead, Kristin, the Internet Sales Manager, told me to come in for the best offer, which turned out to be a classic bait and switch. I felt misled and toyed with. I would not recommend this dealership to anyone looking for a transparent or respectful buying experience. Screenshots below to substantiate my claim. More

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Everything was wonderful at the dealership. The car salesman was amazing and made the experience very pleasant. I was dreading dealing with pushy salesman but was beyond pleased with the whole The car salesman was amazing and made the experience very pleasant. I was dreading dealing with pushy salesman but was beyond pleased with the whole process More

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Nick Karaca was super professional and delivered a great experience for me buying a car!!! Highly recommend him as your sales rep. experience for me buying a car!!! Highly recommend him as your sales rep. More

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Excellent service,very friendly , knowledable, polite & helpful. Everyone from the salesman to the finance mgr were on point. helpful. Everyone from the salesman to the finance mgr were on point. More

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Enjoyed working with Nick. He Made the purchase easy. I had been looking for 2 months and he was able to get the deal I needed for the car I loved. He Made the purchase easy. I had been looking for 2 months and he was able to get the deal I needed for the car I loved. More

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Nick was a joy to work with. We had been looking for a Mercedes for several weeks. He was perceptive regarding our needs and got us into the right car. He was knowledgeable, e We had been looking for a Mercedes for several weeks. He was perceptive regarding our needs and got us into the right car. He was knowledgeable, efficient, helpful and pleasant. He even personally saw to a small repair the day after our purchase. He definitely is a five star salesman. Robert Lund More

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BUYERS BEWARE… We tried to purchase a passenger van from this dealership and after completing a credit check and trying to put down a deposit they sold the van out from under us! They knew before we filled this dealership and after completing a credit check and trying to put down a deposit they sold the van out from under us! They knew before we filled the credit check out they were selling to another party out of state! We were told they don’t accept deposits but yet took a deposit from another party! Shady business practices by running our credit knowing dang good and well they had no intentions of selling to us! We were in the market to purchase several vans this year and will be taking our business elsewhere! Just wanted to warn anyone doing business here they are very unprofessional and running credit just to run credit is bad business! More

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Nick was by far the best sales associate we have worked with in our 2022 car search! He was so fast, nice and easy to work with. He knew exactly what inventory to show us and made us feel comfortable and h with in our 2022 car search! He was so fast, nice and easy to work with. He knew exactly what inventory to show us and made us feel comfortable and happy through the whole search and purchase. We bought a car same day as meeting Nick he made it so easy and went the extra mile to get us our car that day! Thank you! More

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Very nice and kind ! Thank you for help us to answer a question and paperwork and download MercedesBenz app. Thank you for help us to answer a question and paperwork and download MercedesBenz app. More

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Hubby and I went into the dealership not knowing what to expect because the car I originally wanted have been sold. Kristin was super nice when we exchanged words through mail and once we were there Danny o expect because the car I originally wanted have been sold. Kristin was super nice when we exchanged words through mail and once we were there Danny our salesman was magnificent. We told Danny what we wanted and he showed us all the options and did not pressured us at all. This buying experiences has got to be one of the best we’ve had and the fastest! We got there around 9am and by 9:45am, we were signing paperwork. I will recommend Danny to everyone and we have to give our gratitude to Danny for loving his job so much… and it showed!!! Until next time!!! Peace More

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