Nick Bina | Page 3

In May 2024, I purchased a used 2023 Chevy Bolt from Jeff Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left Belzer Chevrolet Lakeville in the Cities. While the initial sales experience was positive, the follow-through on key details and extra warrantee left me very disappointed. Here are the specific issues I encountered: Missing Key: I specifically confirmed that I needed two keys before taking the car for a test drive, and was informed that it would not be a problem. Despite this, the second key wasn't readily available. I was told it would be mailed, but I have yet to receive it (as of July 2024) despite multiple follow-up calls (over 10). Always told the same we will get back to you and no one ever has. Extended Warranty: My inquiry about an extended warranty was brushed aside, and it was revisited when financing. I specifically mentioned wanting to use my credit card to rebuild credit, but the finance department then pressured me to add the warranty to my credit card. Unprepared Delivery: Upon picking up the car, it wasn't fully charged (despite calling ahead to confirm a full charge for the drive home). Additionally, the charging cable needed to be added to the trunk. We needed to go back that same night to get it, and we were given part of it, not all of it. Questionable Service: I paid for a seat treatment, but I wonder if it was performed. Overall, the lack of attention to detail and follow-through significantly impacted my experience. This was a significant purchase for me, amounting to around $20,000, and the dealership's lapses unfortunately overshadowed the initial positive interaction. I sincerely hope this review helps other potential customers be aware of these issues and make informed decisions. I also hope the garage gets back to me as we wanted to go by truck and send friends there, but now everything is on hold. More

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Was just fabulous. Everyone in the place worked as a team to help. Best new car truck experience in 50 years. A++++++++++++++++++++++++++++++ Everyone in the place worked as a team to help. Best new car truck experience in 50 years. A++++++++++++++++++++++++++++++ More

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Working with Nick was great! This was the best experience I have had buying a car. I felt like he listened to everything I wanted and did not rush me through the process at all. This was the best experience I have had buying a car. I felt like he listened to everything I wanted and did not rush me through the process at all. Everyone we met at Jeff Belzer was great More

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Everything about this dealership is 5 stars! From the moment I got on the phone with Robert Dewane, I knew I was in good hands. He took the time to thourghouly explain the process and answer eve From the moment I got on the phone with Robert Dewane, I knew I was in good hands. He took the time to thourghouly explain the process and answer every single question I had. He allowed me to look at as many cars as I wanted and let me take as long as i needed. There was absolutely no pressure from anyone to buy a car, and they actually made sure that I was super comfortable with everything before we signed any papers. I would, with out a doubt, reccomend this dealership to anyone looking for a vehicle. Come to Lakeville Jeff Belzer's and you will not be disappointed. More

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Had a great experience I will definitely be going back to theme for my next truck purchase. theme for my next truck purchase. More

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Very well organized! process went step-by-step and very smoothly.,Large selection of vehicles. Price was very fair.. process went step-by-step and very smoothly.,Large selection of vehicles. Price was very fair.. More

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What a great experience! Very relaxed atmosphere, never felt pressured! Would highly recommend them to anyone!!! Very relaxed atmosphere, never felt pressured! Would highly recommend them to anyone!!! More

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Everyone at the dealership was very helpful and friendly. This was our first vehicle purchase and they made it easy and accessible to work with them on our purchase. This was our first vehicle purchase and they made it easy and accessible to work with them on our purchase. More

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Wonderful experience! We live closer to the Twin Cities but wasn’t finding what we were looking for. Took a chance and drove out to Belzers and so glad we did. They were p We live closer to the Twin Cities but wasn’t finding what we were looking for. Took a chance and drove out to Belzers and so glad we did. They were professional, timely and went above and beyond in the sales process to make this work for us. Great experience and would recommend them to anyone! More

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