Nick Anaya

From the beginning it was horrible communication, horrible Follow up, lack of clarity about the whole process. I kept getting stuck between Nissan NA and the dealership and I know this repair fell un horrible Follow up, lack of clarity about the whole process. I kept getting stuck between Nissan NA and the dealership and I know this repair fell under “Goodwill” but it doesn’t mean I have to get treated like a second rate customer asking for a handout or I should be treated less than because Nissan made a crappy transmission. I kept getting reminded to basically not complain because it was “free”. Well I’ve owned many Nissans in my life and from now on I’ll never own one again. I’m selling both my vehicles immediately. And I’m sure no one gives a crap but 4+ weeks without a vehicle is a ridiculous process . Never ever will I own another Nissan More

by JESPIN577 Verified Customer Verified Customer

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Ok for now it cost a lot of money from me so now I have no money. no money. More

by CHRISRSERRANO Verified Customer Verified Customer

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Nick and Brandon took care of my mouse issues. The critter was never found but they did their very best. Most of the odor is gone but not 100% The critter was never found but they did their very best. Most of the odor is gone but not 100% More

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Great service friendly staff very professional did a great job went out of their way to accommodate me great job went out of their way to accommodate me More

by MIKEMARR0331 Verified Customer Verified Customer

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Oil change was done quickly. Just a few recommendations 1 being brakes, as they are still pretty good stayed from my mechanic. Just a few recommendations 1 being brakes, as they are still pretty good stayed from my mechanic. More

by lainie.silva612 Verified Customer Verified Customer

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Ramon was very helpful, kind, prompt and he made sure I was taken care of when I waited for the vehicle to be finished being service. Great Guy!!! was taken care of when I waited for the vehicle to be finished being service. Great Guy!!! More

by wedabaca1 Verified Customer Verified Customer

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I was ignored when I got out of my car in the service bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” clearly he was above customer service. Then yet another non customer service man ignored me some more. . Finally after 10 minutes of nothing the service manger happened to be walking by and had ti help me. He was cool but so swamped himself, it was hard for him to efficient. More

by PARKERSARAH720 Verified Customer Verified Customer

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They never tell the whole story. Drive thirty five miles, no part. Do it again, the 2 hour job takes all day. It’s always something unexpected. Drive thirty five miles, no part. Do it again, the 2 hour job takes all day. It’s always something unexpected. More

by LINDABEL1949 Verified Customer Verified Customer

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Hood latch replacement recall. Appointment Friday 10 am nobody ever called so called in the afternoon and nobody knew about this repair or where the car was told us they would call Appointment Friday 10 am nobody ever called so called in the afternoon and nobody knew about this repair or where the car was told us they would call us back never happened without car all weekend Monday morning early it was magically done More

by Ctdesk Verified Customer Verified Customer

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Everything went fantastic and I was impressed with the great customer service. Also they did a great detail also. Thank you I will be back great customer service. Also they did a great detail also. Thank you I will be back More

by Apache Verified Customer Verified Customer

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