Nic Botusan | Page 13

Kriss did a great job with our purchase.. Kriss did an excellent job in making Joyce feel comfortable with the process. When leaving the property she stated it was the most relaxing experienc Kriss did an excellent job in making Joyce feel comfortable with the process. When leaving the property she stated it was the most relaxing experience she has had in purchasing a new vehicle. I will probably get one for me after the first of the year. More

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Best car buying experience ever.. Thank u Erika Garcia u r the best. Great friendly and professional from start to finish....I will be back, awesome management staff Harry St.Clair Tha Thank u Erika Garcia u r the best. Great friendly and professional from start to finish....I will be back, awesome management staff Harry St.Clair Thank u for your kindness.....Thank u Nick Botusan great overall experience your whole team rock. More

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Smooth and no surprises! My wife and I bought a GLS from MB of the Woodlands and worked with Johnny as our sales person, although several others were involved. They were up fr My wife and I bought a GLS from MB of the Woodlands and worked with Johnny as our sales person, although several others were involved. They were up front, easy to work with, and the entire experience was very smooth. Even when we had one minor issue, they didn't hesitate to jump in and make it right. I would absolutely do business with MBOTW again! More

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Amazing Experience When my wife and I visited this dealership to look at a used Truck we did not think that we would be treated as well as someone who was going to buy a When my wife and I visited this dealership to look at a used Truck we did not think that we would be treated as well as someone who was going to buy a new Mercedes-Benz. Boy were we wrong. Kevin Dennis and Nic Botusan treated my wife and I like we were the most important people in the world. They really went the extra mile to make sure we were very happy with our purchase. The facilities there are the best in the Houston area with guest waiting area that will blow your mind. Massage Chairs, Big Screen TV, Ice Cream and all of the beverages you can drink. This is the first place we are going to check the next time we buy another car. More

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This was the best car buying experience we have ever had!! When we decided to pursue a vehicle, we were not looking forward to the usual hassles that we have experienced in the past with other dealerships. How When we decided to pursue a vehicle, we were not looking forward to the usual hassles that we have experienced in the past with other dealerships. However, our experience with Mercedes-Benz of The Woodlands was awesome! There was absolutely no pressure and everyone at the dealership was helpful, friendly and courteous. The dealership was clean and inviting. Our sales advisor, Sammy Mourtoda, was excellent and very knowledgeable. Arturo Gutierrez, the finance manager, and Nic Botusan, the sales manager, were also great to work with.. If we ever pursue another vehicle, we will definitely go to Mercedes-Benz of The Woodlands. More

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Great Dealership Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kri Kriss Arbury and the sales team, Finance Manager, Fleet Manager, Receptionist and everyone greeted you with a smile and great customer service. Kriss was an awesome salesperson who made you feel like a person and not just a sales number. Paula in Finance was awesome and I love the dealership. The Greeting "Welcome to the Family" was truly felt. Thanks for making my experience a great one in purchasing my CLA250 C More

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Just a great over all experience If you want a great experience in buying car, then this is the place be. Outstanding experience with Anthony Surface from sales, Arturo Gutierrez in If you want a great experience in buying car, then this is the place be. Outstanding experience with Anthony Surface from sales, Arturo Gutierrez in Finance, and Michael Lange in Service. More

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An Experience to REMEMBER! My experience can be described in one word - PHENOMENAL! From the purchase to driving off the showroom floor - Erich, Arturo, Nic were GREAT! Shirle My experience can be described in one word - PHENOMENAL! From the purchase to driving off the showroom floor - Erich, Arturo, Nic were GREAT! Shirley S. More

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Pleasant 1st time buyer experience About a month prior, I had previously exchanged emails with Kriss Arbury in relation to a different pre owned automobile and while he was responsive t About a month prior, I had previously exchanged emails with Kriss Arbury in relation to a different pre owned automobile and while he was responsive to my request for additional information, he was not blowing my Inbox up with wasted emails as some dealers had done. In an interesting twist, I was not initially in the market for a Mercedes, however a test drive, on a whim, the previous weekend reeled me in. I called Kriss and inquired about a pre owned MB unit on their lot. Just like the month prior, he was responsive and said come by and drive it. Upon the initial meeting and throughout the process, Kriss was unpretentious and easy to work with. Kriss encouraged me to take the vehicle when I mentioned that I wanted my mechanic to look it over and said very confidently, "because it's a CPO, whatever they find, if anything, we will fix it." I did end up purchasing the vehicle from Kriss and MB of the Woodlands and to be honest, prior to entering the dealer, I had already experienced a disappointing interaction with a Benz dealer to the south of them, based on that event I had decided that if MBoTW customer service was lacking in any manner, I had planned to throw in the towel and look elsewhere after the new year. The entire MBoTW's group that I interacted with were professionals and as a 1st time owner, I believe they represent the brand well! More

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First time Great experience! Kriss was patient, knowledgeable, timely and followed through on everything he said he would do. The drive to the Woodlands was pret Great experience! Kriss was patient, knowledgeable, timely and followed through on everything he said he would do. The drive to the Woodlands was pretty far for us, but boy are we happy! More

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