Nelson Gonnell

From the moment I walked in I was greeting by Yvonne , she was wonderful she helped me every step of the way . Nelson helped me with all my questions . The process felt too easy to be true . I am super th she was wonderful she helped me every step of the way . Nelson helped me with all my questions . The process felt too easy to be true . I am super thankful for everyone’s help purchasing my first BMW. More

Report | Print

Yvonne, and managers Nelson and Kenny made the transaction seamless and painless. They went out of their way to make the deal work for us. Mike the business manager also made the paperwork a breez transaction seamless and painless. They went out of their way to make the deal work for us. Mike the business manager also made the paperwork a breeze to sign. Highly recommend this dealership to all BMW lovers! More

Report | Print

Great service from Ms Pham. She was knowledgeable, prompt, and very pleasant to deal with. John Andrade the finance manager was also great to work with. She was knowledgeable, prompt, and very pleasant to deal with. John Andrade the finance manager was also great to work with. More

Report | Print

Over the last few days my wife bought a new 2025 X1 and I unplanned, bought a new 2026 X5. From the start, Yvonne greeted us and helped my wife find the right X1 for her. I was just poking around the showroo unplanned, bought a new 2026 X5. From the start, Yvonne greeted us and helped my wife find the right X1 for her. I was just poking around the showroom and ended up with a new X5! Yvonne was very amicable, knowledgeable, and a pleasure to work with. Nelson, sales manager, was terrific with putting just the right deals together and all with a warm smile and sincerity. Paul, the very efficient finance manager was a breeze to work with and super knowledgeable about moving all the paperwork to accommodate us. The geniuses, John and Cody are expert geniuses, explaining all the new features of our vehicles so we could enjoy them to the fullest. These were our 5th and 6th BMW’s that we’ve owned and BMW of Shrewsbury is a fabulous dealership to work with. Each BMW is better than the last one and absolutely amazing vehicles to drive and own! More

Report | Print

The whole tram from service through sales was very positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the bes positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the best experience for getting into a new vehicle. I had shopped Shrewsbury BMW one other time 7 years ago and the experience turned me off so I bought from another dealer. My service adviser convinced me to try again and he was right.. I’m glad I did. More

Report | Print

By far the best car buying experience we have ever had. The deal was made in minutes! The deal was made in minutes! More

Report | Print

Amazing customer service! Yvonne always checks in and follows up with any questions. 5 stars! Yvonne always checks in and follows up with any questions. 5 stars! More

Report | Print

What a fantastic experience my wife and I had at BMW of Shrewsbury. We came with the intent of test driving a certified pre-owned X3. With the help of Yvonne we were able to do that but my wife was not “fe Shrewsbury. We came with the intent of test driving a certified pre-owned X3. With the help of Yvonne we were able to do that but my wife was not “feeling it” as she felt it was too similar to her existing 2015 X5 that we were trading in. With Yvonne’s tireless energy in the searing heat we looked at and ultimately drove a new 2025 X3. Fortunately there was one available in the color and with the options we wanted and my wife felt the excitement she was looking for but was a little hesitant with purchasing new. With the help of Brad and Nelson, we were able to reach a deal with Yvonne that made us feel comfortable with purchasing new. Thanks again to Yvonne, Brad, and Nelson and the rest of the crew at BMW of Shrewsbury! More

Report | Print

Excellent customer service. Very patient and helpful to explain the car detail . Even have a problem, they fix right away . Very patient and helpful to explain the car detail . Even have a problem, they fix right away . More

Report | Print

Best car buying experience ever Salesperson Nate was excellent so were the managers Even the GM Brad made sure that I was completely satisfied. Very happy. excellent so were the managers Even the GM Brad made sure that I was completely satisfied. Very happy. More

Report | Print