Nelson Carrero

So far we are happy with the Hyundai that we bought. Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that d Not so happy with the sales process. We feel that the sales dept. was very pushy. I told Nelson many times that we were not ready to buy a car that day. He just was not listening to me and kept going back to his mgr. to try to get a better price on our trade. He just kept asking me "you like the car, don't you?" There is more to it than that. I also asked Nelson Carrero for the MSRP window sticker because we never got one for our brand new car. He said they tore it in taking it off the car. He said he would try to get one, but I never received it. So I did get one myself, but I had to pay for it. We needed to know what options are on the car. I understand that sales job is to make a sale. But they also have to listen to what their customers are telling them. Otherwise they will not have a happy customer. That's basically where we are at. More

by KAKELLER327 Verified Customer Verified Customer

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My experience with Jenkins was good. There were a few things that needed to be ironed out but after that it was good. There were a few things that needed to be ironed out but after that it was good. More

by CURLY8607 Verified Customer Verified Customer

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It was a great experience and surprisingly quick once we settled on a price. I didn't expect to go home with the car that day as there was a little confusion as to where the car was located. Jenkins Ocala h settled on a price. I didn't expect to go home with the car that day as there was a little confusion as to where the car was located. Jenkins Ocala had it, they got it detailed and I was able to take it home that day. More

by tricia_angell Verified Customer Verified Customer

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Very helpful, so much that I got the car that I wanted and needed. No high-pressure they did everything they could to get me into the car that I wanted and they did. And it’s awesome! and needed. No high-pressure they did everything they could to get me into the car that I wanted and they did. And it’s awesome! More

by MYHAPPY7 Verified Customer Verified Customer

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I can't thank the crew at Jenkins Hyundai enough! They worked so hard to get me in a beautiful vehicle, and I will definitely be back! They worked so hard to get me in a beautiful vehicle, and I will definitely be back! More

by MARYKAYGAL123 Verified Customer Verified Customer

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Everyone was very nice, professional and helpful. It was a wonderful experience from start to finish. It was a wonderful experience from start to finish. More

by SMY1010 Verified Customer Verified Customer

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Nice people. My only concern was that I was not issued a registration for the car and gad to drive back to Ocala to secure one. My only concern was that I was not issued a registration for the car and gad to drive back to Ocala to secure one. More

by SCOTTANDCLAUDIA122 Verified Customer Verified Customer

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NO PRESSURE IT WAS A GREAT EXPERIENCE THANK YOU. I WOULD RECOMMEND YOUR DEALERSHIP TO ALL I WOULD RECOMMEND YOUR DEALERSHIP TO ALL More

by JEN290 Verified Customer Verified Customer

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Pressure sales that devolved into condescension and debate with a "manager". Everything had to be done right away or the car was going to be sold to someone else. An item that was supposed to be includ debate with a "manager". Everything had to be done right away or the car was going to be sold to someone else. An item that was supposed to be included per their ad was not. Was told by salesperson that they would check with a manager about it and let me know the next day. Still nothing. Will not do business with this group again. More

by gonzalz Verified Customer Verified Customer

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the experience was very very long 5 hours not good not good not good not good good not good not good More

by TMARSH7834 Verified Customer Verified Customer

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