Neil Roeder

This is my first experience with Sears and Mercedes Benz. It has been a pleasure on both counts. I’m very pleased… It has been a pleasure on both counts. I’m very pleased… More

Helpful 0

Report | Print

DO NOT BUY FROM THESE GREEDY xxxxxxxx! worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx worst buying experience ever!!! The GM is a well trained xxxxxxxxxxx More

Helpful 0

Report | Print

I had a great experience. The staff was very welcoming and accommodating with my busy schedule. Nick was exceptional, definitely will encourage family and friends to track him The staff was very welcoming and accommodating with my busy schedule. Nick was exceptional, definitely will encourage family and friends to track him down when they need a vehicle More

Helpful 0

Report | Print

I have purchased 10 cars in the past 10 years. I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Ke I have never had such a disrespectful interaction on a potential trade. The manager tried to tell me that he would not pay above the bottom of the Kelley blue book, ‘good’ rating on a car that is less than three years old, has less than 50,000 miles on it, and legitimately is in ‘very good’ condition. He tried to tell me that my car needed new tires. Those tires were replaced 4 months ago. And, I am a return customer. I will not return ever again. More

Helpful 2

Report | Print

Nick made the process quick and easy. The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! The dealership was fair with me and I felt good about the entire experience. Jennifer, in finance, was also great to work with! More

Helpful 1

Report | Print

Quick and convenient. Great employees full of knowledge and smiles throughout the dealership and yes I thought it was silly with the red bow but in the end it put a smile Great employees full of knowledge and smiles throughout the dealership and yes I thought it was silly with the red bow but in the end it put a smile on my face as well. More

Helpful 1

Report | Print

Nick he’s the most professional car person I ever worked with. Definitely going to refer everyone I know that needs a car. Good luck with. Definitely going to refer everyone I know that needs a car. Good luck More

Helpful 1

Report | Print

John was very friendly and passionate about his job. He gave us honest feedback and information and made our decision easy to buy this car for my daughter. gave us honest feedback and information and made our decision easy to buy this car for my daughter. More

Helpful 1

Report | Print

John helped me with my 2018 Gle and now with my 2020 Gle 450. They really take good care of their used cars and are meticulous with any tiny detail so nothing gets missed. They stand by their word and are a 450. They really take good care of their used cars and are meticulous with any tiny detail so nothing gets missed. They stand by their word and are always accommodating to any needs that pop up. thank you fue your swiftness on closing my new amazing purchase. More

Helpful 1

Report | Print

Great experience every time I visit Sears. This is my second car. I also have 2014 550 S which I have enjoyed and still have. second car. I also have 2014 550 S which I have enjoyed and still have. More

Helpful 1

Report | Print