Neal Graham | Page 4

I have been a long time Volkswagen owner and fourth generation of VW drivers. When we were in a car crash that resulted in my Passat being totaled out, I looked to VW first but was never sent any info generation of VW drivers. When we were in a car crash that resulted in my Passat being totaled out, I looked to VW first but was never sent any info or reached out to. I knew I wanted my wife to drive something safe and reliable long-term and knew that was going to be Toyota. Neal Graham was referred to me by a trusted friend and I contacted him after I found the car we needed. Ed Martin Toyota and Neal were very easy to work with, fast, communicative, and reliable! I bought the RAV4 limited for my wife to drive as a daily but didn’t expect to enjoy driving the car myself. Now, every day I get off work I find myself looking toward to hopping in and going for a road trip. We are already planning a camping trip and look forward to many years in our new Toyota. I may have been a fourth generation Volkswagen owner but now I’m a first generation Toyota owner! More

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Dealership was clean and huge! Very welcoming environment and a great area to do work if you are waiting for service. Very welcoming environment and a great area to do work if you are waiting for service. More

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Very quick and easy transaction was Neal was very easy to talk to and explained every aspect of the vehicle and purchase agreement Bryan was very good at explaining the loan procedure with Ally, it was overa talk to and explained every aspect of the vehicle and purchase agreement Bryan was very good at explaining the loan procedure with Ally, it was overall a very pleasant experience More

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Neal and his support staff were prompt, courteous, and professional. I would highly recommend to anyone looking to purchase a vehicle. professional. I would highly recommend to anyone looking to purchase a vehicle. More

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Purchased several cars from Ed Martin dealerships. Always find a good experience from sales room, waiting area, finance area, service & courtesy shuttle. Our salesman over the last several years has Always find a good experience from sales room, waiting area, finance area, service & courtesy shuttle. Our salesman over the last several years has been Neal Graham. He has always been helpful, knowledgeable & courteous. Josh in finance was very courteous & knowledgeable. More

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We loved our experience with Ed Martin Toyota and Neil! He communicated very well and had great enthusiasm. He communicated very well and had great enthusiasm. More

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I can not recommend Neal Graham and the entire Ed Martin team enough. Great, experience! team enough. Great, experience! More

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Neal was very helpful! We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped We came in not definite with what model we were interested in, but Neal took his time and let us look at several options then once we decided helped us get the one we wanted. More

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Very professional staff. Nice lot. Clean ambiance.. Everyone treated you like you are family and didn’t push products just because they wanted to sell. Nice lot. Clean ambiance.. Everyone treated you like you are family and didn’t push products just because they wanted to sell. More

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My experience at Ed Martin was second to none! They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to They took care of me from the moment we first made contact via email! I was immediately paired with a senior associate, Neal Graham, who knew how to treat me from the beginning. He was able to read me and knew I was no nonsense and wasn't here to "kick tires" and you know what, he treated me as such. I wasn't asked a bunch of silly questions, nor was I upsold on a bunch of crap I didn't want nor need. Within minutes of meeting Neal, I was shown my potential vehicle, and seconds later, was off on my own to conduct a private test drive. He didn't feel the need to tag along, he didn't WANT to tag along. He knew that my decision would best be made on my own and respected the fact that I'm an older buyer (41 at the time of writing this) and was trading in a rather prestigeous vehicle, a Porshce Macan GTS. I wasn't here to mess around and Neal didn't try any of that stuff. He treateed me with the respect I feel I deserve and he did everything in his power to ensure he was respected as well. And it worked! The dealership itself was tidy, quiet, and had just enough "energy" to not feel like a hospital with cars in it (if you know you know). Everyone at Ed Martin, and I mean EVERYONE from general manager to the janitor, was friendly, inviting, and went out of their way to make sure I was comfortable and felt like a member of the Ed Martin family. Whatever they're teaching during training, it's working as I felt more valued at Ed Martin Toyota than at my stay at many a Mercedes or even Porsche dealership in the past. You can tell these people believe, trust in, and stand behind their product through and through. This is an experience I will not soon forget and I will make sure that I steer anyone looking for their next vehicle towards Ed Martin in the future. More

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