Neal Graham | Page 32

I am a repeat customer. Neal has sold me my last three vehicles. Each time that I have been ready to purchase I call Neal and tell him what I am looking for in a vehicle. He will send me some info and I w vehicles. Each time that I have been ready to purchase I call Neal and tell him what I am looking for in a vehicle. He will send me some info and I will come to the store. Neal is trustworthy, helpful and dedicated to his customer. More

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I went in determined, and left out completely satisfied! Bought my first car, and was in and out in less than 3 hours! Great Service! Bought my first car, and was in and out in less than 3 hours! Great Service! More

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A Smooth Process to find & buy a Used car in 1 trip! My time spent with Neal Graham (sales &Leasing consultant) was a very positive & time efficient way to find my 2017 Camry SE. Neil provided cars b My time spent with Neal Graham (sales &Leasing consultant) was a very positive & time efficient way to find my 2017 Camry SE. Neil provided cars based on my requested for low-mileage, best price for the vehicle & the best quality in a Toyota Certified Used Car. I will use Neal Graham in all my family's Future Car purchases & leases. It is a pleasure to do business with a professional Salesman & a dealership that is Customer Focused. More

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Ed Martin Toyota and Neal Graham were great Usually I’d rather get a root canal than walk into a car dealer’s showroom, but Neal Graham at Ed Martin Toyota took the “ugh” out of buying a car. T Usually I’d rather get a root canal than walk into a car dealer’s showroom, but Neal Graham at Ed Martin Toyota took the “ugh” out of buying a car. There was no game playing from Neal. He didn’t pry, he never pushed, and provided helpful information without trying to take control of the process. We got the vehicle we wanted, and will definitely seek out Neal and Ed Martin Toyota the next time we’re looking to buy a car. More

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A Great Experience at Ed Martin Neal Graham made leasing our new Corolla such a pleasure. My wife and I never felt anything but genuine caring for our complete satisfaction. The ent Neal Graham made leasing our new Corolla such a pleasure. My wife and I never felt anything but genuine caring for our complete satisfaction. The entire process went smooth as silk and Neal went out of his way to make sure we understood every aspect of the lease and the operation of our new car. More

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Great Service Great service! I was in and out quickly with a beautiful new car. Neal and Sam made my car buying experience a positive one. Would recommend! Great service! I was in and out quickly with a beautiful new car. Neal and Sam made my car buying experience a positive one. Would recommend! More

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HIGHLY RECOMMEND I am moving back to Indiana from Florida and needed a vehicle pretty quickly. Neal was extremely helpful and very timely/responsive to my emails. I gr I am moving back to Indiana from Florida and needed a vehicle pretty quickly. Neal was extremely helpful and very timely/responsive to my emails. I greatly appreciate the customer service and would highly recommend purchasing a vehicle here! More

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Sam Smith - Fiancial officer Came in to dealership today to lease a new car. My finance person was Mr Sam Smith. Courteaous. Awesome. Explained everything a thousand times to Came in to dealership today to lease a new car. My finance person was Mr Sam Smith. Courteaous. Awesome. Explained everything a thousand times to me, because I am inquisitive. Great monthly payments meet my retirement budget. Excellent service from all involved in this process. Thank you again Neal Graham was rererred to me by my kids. AWESOME to work with him getting my first lease. I will be back - in 3 years. LOL. Thank you so much for all the help More

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Easy Experience I wanted to turn in my leased 2016 Highlander and get a new Highlander. I spoke with Neal before making the 75 mile trip to Noblesville, I had given h I wanted to turn in my leased 2016 Highlander and get a new Highlander. I spoke with Neal before making the 75 mile trip to Noblesville, I had given him the details of what I wanted and the payment range I was comfortable with. Once I arrived he greeted me and found the 2019 Highlander that I wanted! This is the 2nd time I've driven from Bloomington to meet with Neal to get a new vehicle. I have chosen to go to Ed Martin, for a number of reasons, I graduated high school with Neal and Ed Martin has a better selection of what I was wanting than the local Bloomington Toyota Dealership! I will be back in 3 years to select another Toyota!! More

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Easy, no pressure Bought a 2019 Sienna. Best car buying experience that I have ever had. Neal was professional, knowledgeable and informative. He was able to give me Bought a 2019 Sienna. Best car buying experience that I have ever had. Neal was professional, knowledgeable and informative. He was able to give me accurate numbers the first time we looked at the car, and those numbers did not change throughout the process. When we said that we would not be making a decision on our first visit and would be making a decision over the next week, we were not pressured to buy same day. When it came to agreeing on concessions and a final price, Neal was a good and fair negotiator. Dave was our “finance guy” and made what can be a very tedious part of the buying process enjoyable. He also explained everything we were signing clearly, but quickly in order to get us out to our new car. The dealership is brand new, with a modern and efficient design. The other employees seemed friendly and helpful as well. More

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