Naycole was fantastic during the entire process as this
transaction spanned several months as a result of me looking for a very specific color combination.
transaction spanned several months as a result of me looking for a very specific color combination.
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by mnasser
Verified Customer
Verified Customer
Jan 20, 2026 -
BMW of Sarasota responded
Here at BMW of Sarasota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
I had a great experience at the dealership, everyone was
so nice and friendly. But NayColle Wright is the best, she exceeded all expectations.
so nice and friendly. But NayColle Wright is the best, she exceeded all expectations.
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by URSLER
Verified Customer
Verified Customer
Other Employees Tagged:
Naycolle Wright
Jan 13, 2026 -
BMW of Sarasota responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Sarasota. We look forward to having you as one of our valued customers for many more years to come!
Naycolle did a great job managing our transaction and
always looks after us this is our second time buying from her
always looks after us this is our second time buying from her
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by naims88
Verified Customer
Verified Customer
Jan 05, 2026 -
BMW of Sarasota responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Sarasota.
A no stress purchasing experience.
Each team member I interacted was polite, helpful and knowledgeable.
Each team member I interacted was polite, helpful and knowledgeable.
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by lamb.greg59
Verified Customer
Verified Customer
Other Employees Tagged:
Andrew Montgomery, Alex Phan
Dec 30, 2025 -
BMW of Sarasota responded
Here at BMW of Sarasota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Great working with Naycolle once again!
!She stayed late and was very welcoming, knowledgeable, organized, timely, considerate, and professional.
!She stayed late and was very welcoming, knowledgeable, organized, timely, considerate, and professional.
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by mmtisbert
Verified Customer
Verified Customer
Dec 29, 2025 -
BMW of Sarasota responded
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!
I recently had the pleasure of working with Naycolle
Wright at BMW of Sarasota, and I couldn't be happier. From start to finish, she made the process seamless, transparent, and actually enjoyable. She i
Wright at BMW of Sarasota, and I couldn't be happier. From start to finish, she made the process seamless, transparent, and actually enjoyable. She is incredibly knowledgeable and truly listens to what the customer needs without any high-pressure tactics. If you're looking for a professional who genuinely cares about your experience, ask for Naycolle!
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by mrmfedd
Verified Customer
Verified Customer
Dec 28, 2025 -
BMW of Sarasota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Naycolle was amazing.
She provided proactive updates and was very helpful throughout the process. Buying a car is stressful. Doing it remotely out of state is another l
She provided proactive updates and was very helpful throughout the process. Buying a car is stressful. Doing it remotely out of state is another level of challenge. These whole team did a great job answering all of our questions and addressing all concerns.
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by Purchased from Georgia
Verified Customer
Verified Customer
Dec 15, 2025 -
BMW of Sarasota responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Sarasota!
Kyle Rivera the service leaderwas extremely helpful.
All in all in was a great experience. Thank you!
All in all in was a great experience. Thank you!
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by norman.forde
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kyle Rivera
NayColle was absolutely fantastic!
Professional, friendly, and made the car-buying process a breeze. Highly recommend!" We had a great experience buying our car thanks to NayColle. She
Professional, friendly, and made the car-buying process a breeze. Highly recommend!" We had a great experience buying our car thanks to NayColle. She was honest, transparent, and a true professional. She made the entire process smooth and enjoyable. She was great!"
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by mrmfedd
Verified Customer
Verified Customer
Great experience and the team made the sale happen!
Anytime I have been to this dealership it is always a great experience.
Anytime I have been to this dealership it is always a great experience.
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by brookelupis
Verified Customer
Verified Customer
Other Employees Tagged:
Jason (finance)