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Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of Nathaniel Jenkins

August 12, 2025

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Employee Rating

Great service. Easy to schedule.very good customer service. Didn't have to wait long for job to get done. More

by CWEDEMAYER
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Recommend Dealer
Yes
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Aug 12, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

August 11, 2025

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I appreciated the great customer service provided by Nate. The video of my car was helpful to see the air filters, and the engine. More

by JULIESCHILLING
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Recommend Dealer
Yes
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Aug 12, 2025

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 31, 2025

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This toyota dealer gets things done at a timely manner and has good customer care. More

by TWIINVANG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Lori Gong, Michael Wemmer, Kevin Cameron

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Jul 31, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 30, 2025

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The service was great. The people are great. We’ll schedule again. As soon as my truck’s ready again, thank you again for the service. More

by rasar61367
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 30, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 25, 2025

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They said the work would be done in an hour or so and it was. More

by gkekker
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Recommend Dealer
Yes
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Jul 25, 2025

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 22, 2025

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Very professional, they take care the customer in a very high leve, also they offer you a very good experience, for sure my best dealership More

by erickhauss
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Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Alex Hall

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Jul 22, 2025

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 17, 2025

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Heiser has provided consistently good service on our cars. It's taken away a lot of the stress of vehicle maintenance. More

by HERREWIG
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Recommend Dealer
Yes
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Jul 17, 2025

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 11, 2025

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Employee Rating

Did a great job on the battery hold down recall. Very accommodating and very quick. More

by laureenlehnberg
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas

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Jul 11, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

July 10, 2025

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Employee Rating

The last time I had my oil changed, technician did not secure the drain plug and created a slow leak that absorbed into the engine shield and "eventually" dripped slowly wherever I parked , including spot More

by markmill30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Kuckuk, Vincent Lor, Tom Lowther, Joshua Porter

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Jul 10, 2025

Heiser Toyota responded

Dear Mark, Thank you for bringing this to our attention. We apologize that this happened. Your feedback about your oil change appointment has been sent to the appropriate management and someone will reach out. In the meantime, please feel free to contact our service manager Joe Kuckuk about this matter via phone 414-586-7134 or by email at jkuckuk@heiser.com.

July 10, 2025

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I love bringing my car in do you guys stay great good care of me and great customer service More

by BARBARAWILLIAM2274
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Workmanship
Service Time
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Recommend Dealer
Yes
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Jul 10, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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