Nathan McClain

Nathan seemed distracted and missed a couple concerns I had mentioned before the service. He did go back and check them and found out if they would be covered under warranty. I was disappointed to find tha had mentioned before the service. He did go back and check them and found out if they would be covered under warranty. I was disappointed to find that the warranty which was sold to us as ‘bumper to bumper’ anything goes wrong its covered was not as it was advertised. The tires were rotated, oil was changed no complaints to the service received. The customer lounge was nice but wish it was a bit cleaner. Nathan stated the air filter was changed when I purchased the truck, I checked the air filter at home to find that information was not correct. Decent customer service, Ms Darby is always great. Thank you for your time. More

by rl.starks Verified Customer Verified Customer

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Buying experience seemed flawless. There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days l There were some issues with the car the dealership promised to take care of before we drove off the lot. We were told to give them 2-3 days. 5 days later we were told it was ready to go. Arrived to pick up the car, nothing had been done. Tires bad, windshield wipers bad, inter fender liners hanging/installed with self tapping screws. The car has been back to the dealership twice for repairs which were promised as stated BEFORE WE DROVE OFF THE LOT. Car didn’t even lock. Almost a full month later and now we have to re-sign paperwork because financing never went through due to price. No one called to inform us. Salesman blames service, service blames financing. It’s a whole mess and a lot of excuses. More

by erinelishav Verified Customer Verified Customer

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The service department was curious and attentive checking in and got me out the door in a respectable time. in and got me out the door in a respectable time. More

by Jerrym1 Verified Customer Verified Customer

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Oil change sticker on windshield was not changed. Oil change warning on dash was not reset. It makes me wonder what else may not have been done?? Oil change warning on dash was not reset. It makes me wonder what else may not have been done?? More

by mtnwinds Verified Customer Verified Customer

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Very outspoken. But yet he was willing to work and help. I think people should be kind respectful and assistant with their customers.. But yet he was willing to work and help. I think people should be kind respectful and assistant with their customers.. More

by AB651164 Verified Customer Verified Customer

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Super easy to deal with and a complete explanation of vehicle repairs. Will be using them exclusively vehicle repairs. Will be using them exclusively More

by NICHOLS92 Verified Customer Verified Customer

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I wouldn’t recommend this dealership to anyone. The problem really started once I arrived which was the first sign, but after some dealing took place I did purchase. They agreed to have the car det The problem really started once I arrived which was the first sign, but after some dealing took place I did purchase. They agreed to have the car detailed and delivered, once delivered the inside was still very dirty. I had to drive 45 plus min back to dealership to have vehicle cleaned and was under the impression the floor mats were ready and they weren’t. Fast forward to months later get a call from service department about my parts being ready. Some were from a recall some apparently not. Salesperson claims to have no knowledge of this!! It’s been months and my car still hasn’t been serviced!! Do not purchase from here!! More

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Everything was seamless and I would highly recommend this dealer to any of my friends and family! dealer to any of my friends and family! More

by mcclainjob Verified Customer Verified Customer

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Great customer service. Every one very friendly. I didn't have to wait long for my vehicle to get fixed.thanks to you all. Every one very friendly. I didn't have to wait long for my vehicle to get fixed.thanks to you all. More

by GLENDACSHARP Verified Customer Verified Customer

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SERVICE Quick and easy service I did not have to wait long. SALES Brycen was awesome but the salesman that took over the day I came in to buy, can’t remember his name, was very arrogant, mentioned so long. SALES Brycen was awesome but the salesman that took over the day I came in to buy, can’t remember his name, was very arrogant, mentioned something about a military discount, yet there is nothing on my paperwork about it. More

by SCKSCOTT Verified Customer Verified Customer

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