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Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 14

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

Write a Review

457 Reviews of Nathan Heimerl

November 09, 2023

Dealership Rating
Employee Rating

Was all good mostly. Took too long in my eyes. I survived tho. Were good though More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka

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Nov 09, 2023

Heiser Chevrolet of West Bend responded

Jamie, We apologize for your wait time. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 08, 2023

Dealership Rating
Employee Rating

Very good customer service. Let’s his customer know what has to get fixed and how much it would cost. More

by joanc818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 06, 2023

Dealership Rating
Employee Rating

The service center is run very well, I've been dealing with them for 14 years and I have always come away satisfied More

by HAROLD.MARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Team

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Nov 07, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 02, 2023

Dealership Rating
Employee Rating

Twice now when I have called to make an appointment, the scheduler has told me one date on the phone, but then I get to the dealership and they tell me my appointment is on a different day. But both times N More

by THULL546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Heiser Chevrolet of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735

October 20, 2023

Dealership Rating
Employee Rating

Easy to make the appointment, friendly service staff and the recall work was done quickly. More

by 1maryh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Rohde

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Oct 23, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2023

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Employee Rating

My 2023 Chevy equinox is a Chevrolet want replace my damaged front right floormat I am Peed More

by JASCHMIDT1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

October 15, 2023

Dealership Rating
Employee Rating

Easy to work setting up appointment. They service my vehicle to my requests. Good customer service More

by WVMILLER5760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Rohde

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Oct 16, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

October 14, 2023

Dealership Rating
Employee Rating

It was very nice to have my truck picked up, sevice done, and returned to me. It allowed me to get a lot done without finding rides or waiting in service department. Thank you Mark More

by MSCHMIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Karissa Rohde, Service Team

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Oct 16, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 13, 2023

Dealership Rating
Employee Rating

Everyone is very helpful and service was easy to schedule and very efficiently done. Thank you More

by LGUERNDT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Rohde

Report | Print
Oct 16, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 11, 2023

Dealership Rating
Employee Rating

The service was fast problems were taken care of and my vehicle was kept clean More

by eaeichline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 16, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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