Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet of West Bend

Nathan Heimerl | Page 12

Service Manager

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
457 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

16 yrs, 10 mos

4.4

457 Reviews

Write a Review

457 Reviews of Nathan Heimerl

December 09, 2023

Dealership Rating
Employee Rating

I thought it was pretty sleazy to tell me I needed four new tires when I had bought a brand new tire from you guys a month prior. I didn't appreciate that and I won't forget. More

by ZACSINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2023

Heiser Chevrolet of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

December 08, 2023

Dealership Rating
Employee Rating

friendly, efficient, courteous workers were reliable and dependable work done appears to be well done More

by DENNISRLEMKE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2023

Dealership Rating
Employee Rating

Heiser has always treated me well. They truly appreciate my business, Nathan was very knowledgeable and professional. Next time I need service work, I will definitely go to Heiser. More

by DKUTZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Service Team

Dec 07, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2023

Dealership Rating
Employee Rating

Unhappy, The service tech did not rotate the tires in accordance to the owners manual. More

by wkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Karissa Rohde

Dec 07, 2023

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

November 29, 2023

Dealership Rating
Employee Rating

Great service when I go in. Very polite. Feel very comfortable when I am at dealership. More

by GROBEDEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Service Team

Nov 30, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 28, 2023

Dealership Rating
Employee Rating

Great service great people they helped me find the car I needed and followed up after I bought it More

by pwilloww
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Jarvis, Gary Marcouiller, Matthew Myszka, Dawn Riedel, Rafael (Rafy) Rivera, Karissa Rohde, Mike Ronson, Bryan Schultz, Service Team

Nov 29, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 27, 2023

Dealership Rating
Employee Rating

I trust Heiser with my mechanic needs. Nathan is always polite and patient. I always leave a happy customer. More

by Deanna
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl

Nov 27, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

November 24, 2023

Dealership Rating
Employee Rating

Prompt- in and out. As usual, prices seemed high. The hourly rate is killer. Shop ‘local’, I guess is the answer More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka

Nov 27, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations.

November 24, 2023

Dealership Rating
Employee Rating

I was here for a visit from Northern Wisconsin and my check engine light came on. We called the dealership and they were able to get me in the next day. They had the parts in stock and got it fixed right More

by nana508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Karissa Rohde, Service Team

Nov 27, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 22, 2023

Dealership Rating
Employee Rating

Excellent place, very professional, excellent service, very satisfied with the service. all the people are very kind and understandable 10/10 More

by DULCEBONILLA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karissa Rohde

Nov 27, 2023

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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