Check out Nathan Heimerl's reviews on DealerRater

March 21, 2024

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Nathan was very helpful. He was very thorough. Nathan was friendly and polite each time He was very thorough. Nathan was friendly and polite each time More

by Dongoeden27g

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Mar 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 18, 2024

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I was not very thrilled after my tire rotation they did not reset the maintenance in my car. They took it through the car wash and the whole back of the car and side was still dirty and I talked to two dif not reset the maintenance in my car. They took it through the car wash and the whole back of the car and side was still dirty and I talked to two different people and they gave me two different quotes on getting my oil changed there from now on More

by ADRIANNE_HAMILTON

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Mar 19, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 28, 2024

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They are always very helpful both when we are looking to purchase a vehicle, and when we need service. purchase a vehicle, and when we need service. More

by Dan in a chevy.

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 26, 2024

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Was told a fluid check would be done. ..after picked up vehicle window washer fluid was not filled ..after picked up vehicle window washer fluid was not filled More

by MWMUELLER133

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 26, 2024

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Dependable , reliable , friendly , professional Heiser is a great experience for their service customers a great experience for their service customers More

by coachmarkmaley

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 23, 2024

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Everyone who works there is amazing They are friendly and go above and beyond Awesome go above and beyond Awesome More

by claeysr52

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 23, 2024

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My truck went in for a recall repair of the passenger airbag. During the repair the dash was cracked. I, as the owner, noticed the crack within 1 mile of leaving the dealership at night. I brought it bac airbag. During the repair the dash was cracked. I, as the owner, noticed the crack within 1 mile of leaving the dealership at night. I brought it back to the service bay immediately. During follow-up to get the broken dash fixed, there was an inference made that the crack was already there before the repair was made, and one of the managers basically called my wife a liar during the exchange. This made her extremely upset. We continue to try and seek resolution to this issue. More

by Dugnnik

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Nathan Heimerl

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Feb 28, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 20, 2024

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They misdiagnosed my vehicle and it cost me $170. they misdiagnosed my vehicle. goodbye bye they misdiagnosed my vehicle. goodbye bye More

by josh.pierce

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Nathan Heimerl

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Feb 23, 2024 -

Heiser Chevrolet of West Bend responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 17, 2024

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The price that was quoted was not what I paid and the work done was documented stating they suggested work last time my car was in and it was for the same issue. I did the recommended work both times and work done was documented stating they suggested work last time my car was in and it was for the same issue. I did the recommended work both times and they messed up putting things back and made it an issue I had to come back. More

by RUNESROSE

Verified Customer

Recommend Dealer

No

Other Employees Tagged: Nathan Heimerl

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Feb 19, 2024 -

Heiser Chevrolet of West Bend responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Matt Myszka Service Manager 262-808-2735 matthew.myszka@heiser.com

February 17, 2024

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Employee Rating

Great service Very helpful, very timely service I think it is annoying that they put a minimum on the number of words it is annoying that they put a minimum on the number of words More

by DWILL2248@GMAIL.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Nathan Heimerl

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Feb 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Nathan Heimerl | Page 10

Service Manager

Heiser Chevrolet of West Bend

457 Reviews of Nathan Heimerl

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