Nate Taylor | Page 15

Quality People Okay, so I almost never fill out surveys. However, my experience at Royal Moore Toyota was so positive that I felt obliged to do so. Let me start by Okay, so I almost never fill out surveys. However, my experience at Royal Moore Toyota was so positive that I felt obliged to do so. Let me start by saying that my sales person, Pablo, was very new to car sales. That being said, Pablo was an outstanding sales person who really, really went out of his way to answer all of the questions that I had, and was extremely attentive. He even helped me deliver my newly purchased Tacoma TRD to my home, while the dealership was closing down. Then there was George in the service department. I take my Corolla in for servicing regularly at this dealership, and have gotten to know George. George came out on at least 3 occasions to make sure I was taken care of and to offer advice, all of which was very reassuring. It really was. Yes, I know that Toyotas have a great reputation and that they practically sell themselves. However, it was the level of care afforded me at the dealership that impressed me in the past and continues to impress me now. I had been looking at the Tacoma for over a week, and had spoken to a sales manager and a finance specialist. Their names were James and Nate, respectively. They were attentive, crunched numbers with me, and answered all my questions in a direct fashion. They did not waste time, were quick to respond to my finance questions, and efficient during the closing process. They were also very friendly. I would not hesitate to recommend Royal Moore Toyota, Pablo, George, James, and Nate to my family and friends. Thanks Royal Moore Toyota - I love the Tacoma! More

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Fast and Freindly The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, frie The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, friendly and down to earth. I would definitely work with him again in the future. Not only did I buy a new vehicle, I also added aftermarket parts to the truck and Aws helped get it done with the friendly staff in their parts and service department. Also, working with the finance department went smooth as well. Signing papers is normally a pain, but here at Royle Moore, it went fast and painless. After everything said and done, I will definitely come back when purchasing a new vehicle. Thank you too all staff who helped in this process. More

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helpful service Michael Heusler was very helpful as I looked at cars and went through the process of buying a 2018 Camry. I especially appreciated his help instruct Michael Heusler was very helpful as I looked at cars and went through the process of buying a 2018 Camry. I especially appreciated his help instructing me on all the new technical features of the Camry. More

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Leased a new car I went to royal moore to look at toyotas Pablo and Norgan helped me with my decision. Thanks guys for being professional and friendly. Habla español I went to royal moore to look at toyotas Pablo and Norgan helped me with my decision. Thanks guys for being professional and friendly. Habla español More

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All around great, quick experience We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland. Howard Rice was the sales rep that helped us out. He knew the answer to every question we had, listened to our concerns for each and paid attention to what we needed and what we could afford. We decided on the 2018 Highlander, which has everything we wanted, plus some. Basically, my dream car. Great mileage, lots of room, heated seats, moon roof, bucket seats in the middle row, EVERYTHING I've ever wanted. It has a great warranty package, along with the typical car services included for the next couple years at Royal Moore. We did a quick test drive and fell in love, but we weren't sure if it was in our price range. Howard had a few other co-workers run the numbers to see what we could get for our trade in vehicle, interest, etc. and it all worked out oh so well. We decided to go with a lease, so we could either trade it in for different vehicle in a few years if we choose so, or buy it at a spectacular price. We were dreading the whole buying a new car process because other dealerships/sales reps have been so pushy, and unwilling to help with what WE needed, rather than what they tried to force us to get. We were only there for about 5 hours total, which again, is unheard of for the car buying process. I know this because of past experiences, and everyone that has asked about it was amazed at how quick and smooth it all went. I never thought I could have a brand new car like a Highlander, but thanks to Howard and Royal Moore, we were able to purchase my dream vehicle that we will more than likely have for years. I highly recommend this dealership, but even more so, highly recommend the support of Howard Rice. Thank you all for making this such a joyful (not dreadful) experience for us! I will surely pass this information along to anyone in the future that is looking to purchase a vehicle. More

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Excellent service, help, and guidance. Nick was our salesperson who guided us through our buying process. He was great at listening to our needs and explaining new features on our new Prius Nick was our salesperson who guided us through our buying process. He was great at listening to our needs and explaining new features on our new Prius Prime. He was very knowledgeable on all new features and very good at teaching us those features. This is our second Prius from Royal Moore. We have been pleased with all service and sales people. More

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Amazing Experience I had an amazing experience tonight. Wasn't excited to be having to get a new car. I was in an accident last week and not a happy camper. But I went i I had an amazing experience tonight. Wasn't excited to be having to get a new car. I was in an accident last week and not a happy camper. But I went in and got treated like a queen. Aws was amazing and got me the best possible deal. Pam, Nate and Nick were also phenomenal. I love these guys! More

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Amazing! The customer service was the best by far, super kind and nice. They worked really hard to get me financed despite my poor credit. I really appreciated The customer service was the best by far, super kind and nice. They worked really hard to get me financed despite my poor credit. I really appreciated their kindness, it’s rare these days. More

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Howard was just what we needed. Not hard sell but listened Howard was just what we needed. He was not a hard sell but listened to what we wanted. We do not like the double teaming that goes on when you enter Howard was just what we needed. He was not a hard sell but listened to what we wanted. We do not like the double teaming that goes on when you enter a dealership. He answered our questions and was very responsive. I could not ask for anything more. He was responsive to our needs. More

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GREAT My second experience at Royal Moore was similar to my first: friendly people, great vehicles, and all around hospitality. I would 10/10 recommend anyo My second experience at Royal Moore was similar to my first: friendly people, great vehicles, and all around hospitality. I would 10/10 recommend anyone looking for a Toyota to go to Royal Moore. More

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