Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills

Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
120 Reviews
4.6

120 Reviews

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120 Reviews of Nate Franklin

January 31, 2026

Dealership Rating
Employee Rating

Honda completed my service job in less than the stated time. They kept me updated on their progress More

by jcdallinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Thanks to Nate, your service appointment moved with precise timing. The team completed everything faster than expected while keeping you informed, creating an experience as dependable as a well-oiled clock.

December 12, 2025

Dealership Rating
Employee Rating

Everyone it’s Very friendly and professional, every question was answered! Thank you Norms Honda More

by lirianys.marcano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We love that all your questions were answered and that our team could make you feel supported! Friendly and professional service is always the goal, and we’re glad you noticed. Thank you for trusting Norm Reeves Honda!

December 02, 2025

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Employee Rating

excelente equipo de trabajo en todos los departamentos sin preferencia todos te atienden por igual More

by llorentealejandro332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Nos alegra escuchar tus amables palabras! Para nosotros es importante que todos los visitantes se sientan bienvenidos, así que nos alegra que hayas sentido ese cariño. ¡Vuelve a visitarnos cuando quieras!

November 25, 2025

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Employee Rating

Quick service. Had me in and out before the scheduled maintenance time. Will return again. More

by stokesjameel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your experience shows that fast service doesn’t have to sacrifice friendliness. We’re thrilled we could get you in and out efficiently while keeping you smiling. Can’t wait to see you again!

November 14, 2025

Dealership Rating
Employee Rating

It was very good service and helpful . They were helping and fast service.I recommend people go over there and take service More

by Tejkhatiwada1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad to hear you had a quick, helpful experience! Our team works hard to make service fast and easy, and we’re thrilled you’d recommend us. Next time, you can even take advantage of our Express Service to get in and out even faster!

November 06, 2025

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Employee Rating

Great timely service and were able to provide exactly what I needed within the same day! More

by aalicea910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Nov 07, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Hello, we’re thrilled we could deliver service worthy of the term “excellence”! From timely attention to getting exactly what you needed the same day, it’s our goal to make every visit as seamless and satisfying as yours. Thank you for sharing your experience!

October 30, 2025

Dealership Rating
Employee Rating

Clean, nice salesman. No pressure to buy. Up front answers to questions. Would buy again. More

by rlkaveritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Norm Reeves Honda Superstore North Richland Hills responded

It’s frightfully rare to have such a smooth experience, and we’re glad you did! Thanks for the kind words, and we’d love to see you again when it’s time for another spook-tacular deal.

October 23, 2025

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Employee Rating

Clean,fast,nice people,try there best to help you. there open on weekends and doing the week. More

by tonianelson955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re happy to hear you had a great experience with our team and appreciated the convenience of our hours. We’d also love to learn more about how we can improve and make your next visit even better. Please feel free to reach out to our Service Manager, Richard Meneely, at richard.meneely@normreeves.com directly so we can continue to grow from your feedback.

October 10, 2025

Dealership Rating
Employee Rating

Great and prompt service. Very friendly and helpful staff. Communicated well. Great work on car. More

by gardenia5635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We love knowing our team worked their magic on your car! Friendly service, quick communication, and a smooth ride afterward, what more could you ask for? Thanks for sharing your experience.

September 15, 2025

Dealership Rating
Employee Rating

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

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