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Natalit Castillo Sarmiento
Natalit Castillo Sarmiento at Group 1 Toyota North Austin

Natalit Castillo Sarmiento

Acquistition Consultant

Group 1 Toyota North Austin

8400 Research Boulevard
Austin, TX 78758

4.2
14 Reviews
4.2

14 Reviews

Write a Review

14 Reviews of Natalit Castillo Sarmiento

March 21, 2026

Dealership Rating
Employee Rating

Great dealership…I would like a relocation. Lol it’s very difficult to get access for in and out… due to the location of the busy access of traffic..Great Teamwork of the staff🌟 More

by Denmark17s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron

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Mar 25, 2026

Group 1 Toyota North Austin responded

Thank you for your kind feedback and for recognizing our team’s efforts. We understand your concerns regarding accessibility and traffic in our location, and we appreciate you sharing this with us. We’re glad you had a positive experience overall and hope to continue providing great service during your future visits.

March 16, 2026

Dealership Rating
Employee Rating

Thanks so much, Phillip was really nice, professional and the whole staff took really good care of me! More

by Davidkreedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , Phillip is the best

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Mar 17, 2026

Group 1 Toyota North Austin responded

Hello Davidkreedy, we're happy to hear you had such a positive experience with Phillip! Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2026

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Employee Rating

100 % recomendable es el mejor dealer de todo Austin se los recomiendo mucho a todos bien agradecido con la experiencia que vivo con ellos son los mejores gracias 💪🙏 por todo More

by Libielestradabanos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Buantello, Jared Karnitz

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Feb 11, 2026

Group 1 Toyota North Austin responded

Hola, nos esforzamos por lograr su satisfacción al 100% y nos alegra saber que tuvo una experiencia tan positiva en Toyota del Norte de Austin. Gracias por la recomendación y ¡que tenga un día increíble!

November 09, 2025

Dealership Rating
Employee Rating

I arried on time and 20mins before a service person came to check me in. More

by hshaikhca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Nov 11, 2025

Group 1 Toyota North Austin responded

Hello, Thank you for bringing your vehicle in today and for your patience during your service. We understand your time is valuable, and we apologize for the extended wait. Our team is committed to providing quality service, and sometimes unexpected delays occur to ensure every vehicle is properly cared for. We truly appreciate your understanding and will continue working to improve wait times. If you have any questions or need assistance scheduling your next visit, please let us know we'd be happy to help. Please reach out to me at JEaster@group1auto.com if you should have any further questions. Josie Easter, Service Customer Relations

November 03, 2025

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Employee Rating

They always give me good and honest service on my vehicle. Thank you . I highly recommend them . More

by teebizz112rdwrrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Nov 05, 2025

Group 1 Toyota North Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2025

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Employee Rating

Waiting room is very neat, has good coffee and donuts, staff are very friendly. My phone run out of battery, I borrowed charger from a staff member. More

by Hubihua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Oct 07, 2025

Group 1 Toyota North Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of North Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2025

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Employee Rating

It took over 2 hours to get my oil changed. That was too long. I was charged way more than advertised. I didn’t like the pressure to spend more money on other than oil change. Also, I had to si More

by Bear the dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , Anais Frappoli, Neal Slocombe

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Sep 26, 2025

Group 1 Toyota North Austin responded

Thank you for your feedback. We’re sorry your visit didn’t meet expectations. We’d like to look into what occurred, but unfortunately, we’re unable to locate your visit based on your username alone. If you’re open to sharing more details, please contact me directly at jeaster@toyotaofnorthaustin.com. Josie Easter, Service Customer Relations

September 16, 2025

Dealership Rating
Employee Rating

they gave me an absolutely amazing experience for my cars maintenance. would definitely recommend and come back More

by noey.0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Omar Aparicio, Sat Amor, Sergio Barron , Miguel Alejo, Karen Gonzalez Camejo, David Ramirez, Melissa Reveles, Kimberly Trujillo

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Sep 19, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

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Employee Rating

Been doing business with north Austin Toyota for almost a decade. I highly recommend them! More

by purpletriangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Calamore, Bryson Wilson, Dana Parker, Omar Aparicio, Sat Amor, Sergio Barron , In sales I got to work with Raul Ramirez. Yes and long time finance man, Travis Smith. Great, great, great!

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Sep 08, 2025

Group 1 Toyota North Austin responded

Hello, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 29, 2025

Dealership Rating
Employee Rating

. Short wait. Kind, knowledgeable personnel Lots of staff. Excellent service dept. Clean facilities. Amenities: coffee, donuts Product purchases available. 3 cars bought there. 😄 More

by bonwatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan: service rep

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Sep 02, 2025

Group 1 Toyota North Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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