Nakia Spencer

I was very pleased with the level of personal attention and overall service this dealer provided. Specifically from saleswoman Yulia Denika. She spent time with me over multiple visits going over what used and overall service this dealer provided. Specifically from saleswoman Yulia Denika. She spent time with me over multiple visits going over what used and new options were available. Unfortunately, the vehicle best fitting my needs ended up being at a dealer in Fairfax, and even after I told her this she still wanted to help me. She found a similar vehicle on her lot to what I was buying and let me test drive it to save me an extra trip to Virginia. That’s the sort of luxury level customer service I expect from a top tier luxury brand. Despite knowing that she couldn’t make any money off of me, she still went above and beyond to assist me. That speaks volumes to the character of the employee, and the overall integrity of the dealership. When the day comes I can afford a custom factory order new BMW I’ll be back to bmw of Catonsville and hopefully Yulia will still be there. More

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Spencer was great best experience buying a car, took the time to explain everything and I appreciate that time to explain everything and I appreciate that More

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Very good services and great experience Spencer is the best, will buy 10 more cars from him best, will buy 10 more cars from him More

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I worked with Spencer to buy a 2022 Audi convertible. He was very nice, answered my questions and the whole process was relatively drama free. I would recommend both Spencer and BMW of Catonsville. Hap He was very nice, answered my questions and the whole process was relatively drama free. I would recommend both Spencer and BMW of Catonsville. Happy Driving!! More

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When I visited BMW of Catonsville, I was partially convinced I would purchase the vehicle I went to test drive. After reviewing the vehicle features, capability and performance and comparing these alo convinced I would purchase the vehicle I went to test drive. After reviewing the vehicle features, capability and performance and comparing these along with the price/value to the other luxury car brand I had in mind, the sales representative Nakia Spencer sealed the deal. He was very straightforward with what the car offered and what the dealership and BMW experience would offer should I decide to buy the car. Additionally, the finance department knows their stuff! Mark was most helpful in explaining our finance options and helped us to make the decision to purchase the vehicle with financing through the dealership at a better rate than my credit union. I am very pleased with my purchase and know that I got a great value for the monies spent. I will recommend BMW of Catonsville, Nakia and Mark 10/10 every time. Thanks for such a great purchase experience! More

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I had an exceptional experience with this dealership. I didn’t have to spend a ton of time on site and was able to navigate and negotiate exactly what I needed to get the deal done. I didn’t have to spend a ton of time on site and was able to navigate and negotiate exactly what I needed to get the deal done. More

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This is our second purchase at Catonsville This was an efficient speedy transaction. I knew what I wanted. Another dealer could not locate the car with the options I wanted but Nakia Spencer was able to. efficient speedy transaction. I knew what I wanted. Another dealer could not locate the car with the options I wanted but Nakia Spencer was able to. He had it transferred to the dealership in two days. He exceeded the Costco offer and matched with a little extra what the other dealership offered. Nakia went over and above! Sam, the finance manager was amazing as well! Always gives you the best option for your situation. Personable and experienced finance guy More

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Spencer was great very understanding and was excellent very good salesperson thaks again spencer for your help very good salesperson thaks again spencer for your help More

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Spencer is great no hassle and very easy to work with, got to the numbers where we wanted to be and he was very nice got to the numbers where we wanted to be and he was very nice More

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Spencer was great easy ti work with and very knowledgeable easy process have fun busy the car also knowledgeable easy process have fun busy the car also More

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