NICK MANCUSO
NICK MANCUSO at Rusty Wallace Kia Alcoa

NICK MANCUSO | Page 21

SERVICE ADVISOR

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.7
307 Reviews
4.7

307 Reviews

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307 Reviews of NICK MANCUSO

July 20, 2023

Dealership Rating
Employee Rating

upfront and honest for very transparent… entire staff was very friendly… went above, and beyond would definitely recommend. More

by Price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Court Courtney, Denise Burris, Kelly Williamson, SKYLAR ROSENBAUM , Dylan Hatula, NICK JOHNSON

July 19, 2023

Dealership Rating
Employee Rating

I like the snacks! Everybody is very nice they took care of my recall you need more coupons please More

by alisontanner2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

July 19, 2023

Dealership Rating
Employee Rating

When I need to get something done on the car I have to make an appointment which is usually at least a month and mostly more. By that time (I’m in my late 70’s. I forget when it is. I put $2k down to o More

by SUZIQIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: NICK JOHNSON

July 19, 2023

Dealership Rating
Employee Rating

Super nice people and they explained everything that was done on the car the waiting area was super good More

by lscarbrough41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

July 15, 2023

Dealership Rating
Employee Rating

Great customer service and expeditiously completed maintenance. Wouldn’t hesitate to recommend Rusty Wallace Kia More

by Subieluvr1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

July 12, 2023

Dealership Rating
Employee Rating

Very fast service and the customer waiting room is amazing to wait for your service to be completed More

by CM2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON, Jenna Mayes

July 12, 2023

Dealership Rating
Employee Rating

I don't usually like taking my car to the shop -- any shop-- but this wasn't half bad. The workers were cool, the snacks were great, and my car got fixed. And washed. More

by SCRIPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON, Jenna Mayes

July 11, 2023

Dealership Rating
Employee Rating

Always does a great job and very friendly with informative service people.. in and out in no time. More

by sherrypayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON, Jenna Mayes

July 06, 2023

Dealership Rating
Employee Rating

Great Group Of People Who Will Do Their Best To Fit You In And Get You Out Was Traveling Out Of State Got My KIA Service Done More

by KOWBOYSHORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON, Jenna Mayes

July 06, 2023

Dealership Rating
Employee Rating

Very slow service, answers are still unclear. Very kind to have snacks. Lots of complaints in the waiting room, made me a little nervous!! More

by jaimeleenewland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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