NICK MANCUSO
NICK MANCUSO at Rusty Wallace Kia Alcoa

NICK MANCUSO | Page 11

SERVICE ADVISOR

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.7
307 Reviews
4.7

307 Reviews

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307 Reviews of NICK MANCUSO

December 13, 2023

Dealership Rating
Employee Rating

Well the young man that took care of me was great but they said they couldn't hear the noise my car was making and as soon as I left it did it. Sobi guess I am coming back😭 More

by rick.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 01, 2023

Dealership Rating
Employee Rating

Entire Experience was 5 star with everyone I engaged with during my service visit. This is one of the best auto dealerships I have worked with. More

by mickhall53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

December 01, 2023

Dealership Rating
Employee Rating

Great place to do service with will definitely be back in to see them for sure More

by sierracheyanne
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 28, 2023

Dealership Rating
Employee Rating

Great job got appt fast and was in and out in very quickly didn’t have to wait😁 More

by KAREN83
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

November 28, 2023

Dealership Rating
Employee Rating

Already done this survey. Why do I have to take it again. Idk why, hmm More

by kshepard2011@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

November 22, 2023

Dealership Rating
Employee Rating

Great customer service! Everyone is always very nice and helpful! Would definitely recommend their dealership! More

by rylankolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

November 18, 2023

Dealership Rating
Employee Rating

Service rep was great, however we made an appointment to have a recall done, it took 1.5 hrs to inform us they were going to order part needed for recall even though we made appointment a few weeks earlier More

by SCFSCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: NICK JOHNSON

November 17, 2023

Dealership Rating
Employee Rating

I've just had my first oil change since buying the car. I came on the wrong day, by 7 days early, and was worked in by Nick in the service department. I appreciated that. He also washed my car! More

by BBFANNONRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: GREG WAMPLER

November 15, 2023

Dealership Rating
Employee Rating

Very fast repair on my vehicle. Polite service rep. Even took the time to check for warranty info on the part which saved me a lot of money. Very much appreciated! More

by jollayjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM, GREG WAMPLER , NICK JOHNSON

November 15, 2023

Dealership Rating
Employee Rating

A bit pricey but do timely work as you wait,staff is very friendly,have no way of knowing if things they say you need is needed without more cost More

by brnblivr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , NICK JOHNSON

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