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Mylee Burns
Mylee Burns at Mercedes-Benz of Portland

Mylee Burns

Finance Director

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
477 Reviews
4.8

477 Reviews

Write a Review

477 Reviews of Mylee Burns

March 27, 2026

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Employee Rating

The communication was horrible between me and the deal ship I’ll never go back there ! More

by lataneejohnson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patricia Davis, Megan Vannelli

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Mar 30, 2026

Mercedes-Benz of Portland responded

Thank you for taking the time to share your experience. We’re truly sorry to hear that communication did not meet your expectations, as clear and timely communication is very important to us. This is not the level of service we aim to provide, and we appreciate your honest feedback. We will be reviewing this internally to identify where we can improve. If you’re willing, we would welcome the opportunity to learn more about your experience and address your concerns directly. Thank you, Eric T. Service Manager erictrueblood@lithia.com

March 08, 2026

Dealership Rating
Employee Rating

They were amazing. Very friendly! Very knowledgeable, and made us feel at home. Would but from them again More

by dabukers
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Mar 09, 2026

Mercedes-Benz of Portland responded

Our team appreciates the 5-star review! We love to hear that our team made you feel at home. Thank you for choosing Mercedes-Benz of Portland and for sharing your awesome feedback. See you next time!

March 06, 2026

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Employee Rating

Overall a great experience! I didn’t even have an appointment and they were able to take me in same day, walk in, brought out the car fast and explained everything to me! Got my More

by aminaibrahimovicalic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Raymer, Wade Nebeker

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Mar 06, 2026

Mercedes-Benz of Portland responded

Congratulations on the new car! We are thrilled you could turn to the Mercedes-Benz of Portland team for a seamless purchase. Thank you for sharing your experience, and we hope to see you again down the road. Drive safely!

March 01, 2026

Dealership Rating
Employee Rating

'5' days it all That should have said, '5 says it all' Real people, not AI More

by STEVE
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Mar 02, 2026

Mercedes-Benz of Portland responded

Steve, our team is thrilled to receive your 5-star review! It is great to hear you had an honest and authentic experience to get back on the road safe. Until next time, we wish you many safe miles ahead! - Mercedes-Benz of Portland

February 16, 2026

Dealership Rating
Employee Rating

I feel cheated, disrespected, and embarrassed. The experience overall was shoddy at best. It's the worst car buying experience I've ever encountered. More

by WJLVOC
Recommend Dealer
No

Other Employees Tagged: Mylee Burns

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Feb 18, 2026

Mercedes-Benz of Portland responded

Thank you for taking the time to leave a review. Our team strives to make every customer's car-buying journey smooth and stress-free, so it is unfortunate to learn you felt this way about your visit. I would like to address your concerns properly. Please reach out to me so we can have a discussion about what transpired during your visit, and I would be happy to assist in finding a resolution. Thank you. Laurel Kessler - Sales Manager - lkessler@lithia.com

Mar 23, 2026

WJLVOC responded

Thank you for taking time to respond. My apologies for the late response, but I'd like to speak with you. I would also like to send you a letter that I wrote to the dealership but have sent it.

February 09, 2026

Dealership Rating
Employee Rating

Great in every aspect. .. absolutely!!! Amina was fantastic! Everyone made me feel welcome, and treated me extremely well! More

by RPERCIVAL
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Feb 10, 2026

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland and for sharing your amazing experience with Amina and the rest of our team! It's great to hear how well you were treated and that our team made you feel welcome. We truly appreciate your business and hope to work with you again!

December 27, 2025

Dealership Rating
Employee Rating

MB Portland was great to work with on our lease. Ian was tremendous - helpful, courteous, worked with and for us. More

by JK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Soria, John Frentsos, Eric Trueblood, Andrew Clark, Laurel Kessler, Wade Nebeker , Ian Killough

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Dec 29, 2025

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland! We will be sure to thank Ian for providing top-notch service, and it is always great to hear that you had a wonderful visit. See you next time!

October 10, 2025

Dealership Rating
Employee Rating

Great service, caring about what I wanted and addressing my needs to get to a final purchase. Easy and seamless. More

by Cgarci
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mehdi Hamil

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Oct 13, 2025

Mercedes-Benz of Portland responded

Thank you for sharing your story with Mercedes-Benz of Portland! It means the world to hear our team catered the process to your needs. See you down the road!

September 12, 2025

Dealership Rating
Employee Rating

I had a great experience with Mylee and John, they were both very friendly and helpful! More

by MELAIR50
Recommend Dealer
Yes

Other Employees Tagged: Mylee Burns

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Sep 12, 2025

Mercedes-Benz of Portland responded

Thank you for the 5-star review! Our team is so happy that you enjoyed you visit with us here at Mercedes-Benz of Portland and that Maylee and John provided an elevated experience for you. We look forward to seeing you again!

August 31, 2025

Dealership Rating
Employee Rating

Jonte was great! The car was ready for a test drive when we arrived. Everyone at the dealership was friendly and welcoming. More

by JEFFMOE23
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonte Brown, Amanda Monroe

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Sep 03, 2025

Mercedes-Benz of Portland responded

Hi Jeff! We're thrilled to hear you had a positive experience with Jonte and the team. We appreciate your feedback and look forward to serving you again! Thank you for choosing Mercedes-Benz of Portland.

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