Monte' Burney

Cleveland Toyota went above and beyond for our new car purchase. Daegan Harris was amazing!! Thank you so much. I will highly recommend to anyone looking for a car. purchase. Daegan Harris was amazing!! Thank you so much. I will highly recommend to anyone looking for a car. More

by KATHIE609 Verified Customer Verified Customer

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I could not have asked for any better help, service and support than what my family received from this dealership. On a Saturday evening most dealerships would not have anyone around to help. Matthew and support than what my family received from this dealership. On a Saturday evening most dealerships would not have anyone around to help. Matthew and Jordan were very welcoming, helpful and accommodating during a stressful car situation. My car had to be towed to this repair garage and I was worried I was going to be stranded for 2 days, 3 hours from home, with my 11 year old son. The entire dealership was generous and friendly. My son and I were both visibly upset. Jordan and Matthew gave my son a hat, water bottle and allowed me to use one of their cars to get us home until my car could be repaired. It is truly remarkable how quickly and easily they turned an overwhelming situation into one that made things easier to get through. Not everyone would be that caring, kind and understanding. When you buy a vehicle you want to make sure that you buy one from a dealership like this one. My family has always bought new cars from reputable dealerships, I know the value of a good dealership. I will not forget how well I have been treated throughout this experience. More

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Great experience overall! Austin and Monte made the process easy and enjoyable. I would recommend! Austin and Monte made the process easy and enjoyable. I would recommend! More

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Thank you Toyota of Cleveland for helping us find the perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and bey perfect family car, The Grand Highlander. Everyone who works there is so helpful and nice. Special shoutout to Damon and Monte who went above and beyond for us. They are experts in this field and the nicest people to work with. Thank you all so much again! More

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The staff are all very courteous and helpful. Even changing my mind several times. They all were very patient. I felt I was getting very good treatment Even changing my mind several times. They all were very patient. I felt I was getting very good treatment More

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"If you are looking for a new vehicle, I highly recommend Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pu Toyota of Cleveland. I just picked up a 2026 Tacoma Limited and the experience was top-notch from the moment I stepped into the showroom to when I pulled into my driveway. My sales rep, Kenny Jones, was a pleasure to work with. The sales process can be daunting, but Kenny resolved all my questions quickly, honestly, and with no difficulties. There was no pressure—just wonderful service and total transparency. Financing can often be the stressful part, but Julien Allinder xxI Manager handled my transaction with high professional standards. The paperwork also was with good explanation and without pressure. A special thank you to Tyler Ratledge, F&I Director, for clear understanding, his complete and total professionalism, and all the work he put in quickly the next day. Tyler, Kenny, and Julien completely owned the situation and can resolve any issue, question, or problem without fail. What really stood out was how they went above and beyond; when it came time to take the truck home, they ensured I was confident with the power-retractable running boards and the JBL Premium Audio system and all systems even after closing they were helping me. I have never had a dealership do that. WOW, what a great feeling I have the next day thank to them. I am sure this excellence goes for the entire sales force at Toyota of Cleveland, TN. They stayed committed to getting the deal right for me. Without fail, my next purchase will be with them again in the near future!" More

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Unlike any Dealership that I have ever had dealings with! Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectat Austin Calfee made this experience the easiest of all my car buying history! The entire team at Toyota of Cleveland went above and beyond my expectations! More

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Excellent experience at Toyota of Cleveland working with Austin and Julien. They were great with communication, answered all my questions, and made the entire process incredibly easy and convenient — even b Austin and Julien. They were great with communication, answered all my questions, and made the entire process incredibly easy and convenient — even bringing the vehicle and paperwork to us. This was my first car purchase in 15 years, and they made what could have been stressful feel smooth and comfortable. Super nice to work with and I felt genuinely taken care of. More

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excellent customer service, great coffee, caring attitude from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks from all staff, excellent location, clean restrooms, great service after sale, beautiful gift of excellent snacks More

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Austen, Tyler and Justice were a wonderful team to work with. Thank you TOC for all your expertise. with. Thank you TOC for all your expertise. More

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