Great service!
Mohamed is very polite and efficient. Confident we got the best price, highly recommend to my family and friends.
Mohamed is very polite and efficient. Confident we got the best price, highly recommend to my family and friends.
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by Josh
Jul 03, 2023 -
Sloane Toyota of Malvern responded
Thanks for recommending Sloane Toyota of Malvern, Josh! We're thrilled Mohamed welcomed you with courteous professionalism and got you a sweet deal. Drive safe and take care!
Excellent service!
They care about you as a person. Felt vey comfortable working with the entire team.
They care about you as a person. Felt vey comfortable working with the entire team.
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by Cmscotti6
Jul 03, 2023 -
Sloane Toyota of Malvern responded
From the entire team at Sloane Toyota of Malvern, thank you for such a great review! It's our priority to make the sales process easy and friendly. Thanks again and enjoy the drive!
We’ve been working with Mohammad for the last 8 years and
he’s awesome! He is always the first person to go to when we need a car. We have a Toyota dealership about 5 minutes from our house but we drive the
he’s awesome! He is always the first person to go to when we need a car. We have a Toyota dealership about 5 minutes from our house but we drive the extra 25 minutes for his great service.
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by Lauren S.
Jul 03, 2023 -
Sloane Toyota of Malvern responded
Lauren, thank you so much for your loyalty and kind words about Mohammad. We are truly grateful you've given us the opportunity to serve you for 8 years! We look forward to seeing you again at Sloane Toyota of Malvern! Drive safely!
Mohamed was the best.
Very helpful and engaging during the whole sales process. Very glad to have him as my first financing experience.
Very helpful and engaging during the whole sales process. Very glad to have him as my first financing experience.
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by Eddy A
Jul 03, 2023 -
Sloane Toyota of Malvern responded
We're elated that Mohamed helped make your first financing experience a success, Eddy! Thanks for choosing Sloane Toyota of Malvern. Please let us know if there's anything else we can do for you!
Mohamed is a great sales rep.
Very helpful and got us everything we wanted. Service is outstanding
Very helpful and got us everything we wanted. Service is outstanding
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by Liz
Jul 03, 2023 -
Sloane Toyota of Malvern responded
We're elated that Mohamed could be a stellar salesperson for you, Liz! Thanks for supporting Sloane Toyota of Malvern with a fantastic review!
Mohamed is very friendly and easy to work with, Thanks we
love our new car,
love our new car,
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by Carolyn
Jun 30, 2023 -
Sloane Toyota of Malvern responded
Mohamed will appreciate the shoutout! Thank you for choosing Sloane Toyota of Malvern, Carolyn. Drive safe!
Mohamed was easy to work with and answer ed any
questions or concerns that we had.
questions or concerns that we had.
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by Leo
Jun 30, 2023 -
Sloane Toyota of Malvern responded
Leo, thank you for the review! We appreciate the kind feedback about Mohamed and hope to see you again at Sloane Toyota of Malvern!
When I took possession of the car, the salesperson was
inattentive. Although he did pair my phone to the car, he made no attempt to familiarize me with any of the cars features and how to actually utilize
inattentive. Although he did pair my phone to the car, he made no attempt to familiarize me with any of the cars features and how to actually utilize any of the electronics.
In the past,when I've purchased a new car, the salesperson would sit in the car with me and review such features as the navigation system, important safety features. etc. Not this time. This salesperson sent most of the time, while I tried to explore the car, at his desk
Overall, the lack of professionalism made the new car experience disappointing.
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by Dissatisfied
Jun 29, 2023 -
Sloane Toyota of Malvern responded
I'm sorry you did not receive the top-quality customer service we pride ourselves on. We strive to provide a thorough and informative experience for our customers, so it's disappointing to hear that we fell short in this regard. I would like to personally address your concerns and assist you with any questions or features you may need help with. Please reach out to me at your earliest convenience. Thank you, Mike Nasrat - General Manager - 484-329-7300
Jul 07, 2023 -
Sloane Toyota of Malvern responded
Thank you for your feedback and we will treat this as an opportunity to get better.
We do appreciate the feedback and I personally apologize for the experience you had.
Please feel free to call me directly.
- Mike Nasrat - General Manager - 484-329-7300
Jun 29, 2023 -
Dissatisfied responded
Ed Toto has been kind enough to help rectify the problem.
I appreciated Mohamed and his old school approach to
customer care. I felt like a valued customer, not just another sale. He also worked with us the get the vehicle within our price range. Best interact
customer care. I felt like a valued customer, not just another sale. He also worked with us the get the vehicle within our price range. Best interaction with a car salesman I have had yet, we will be referring friends to him in the future.
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by Jgondy95
Jun 26, 2023 -
Sloane Toyota of Malvern responded
We're so glad that you had such a positive experience with Mohamed at Sloane Toyota of Malvern. It's great to hear that he provided excellent customer care and helped you find a vehicle within your price range. Thank you for choosing us, and we appreciate any future referrals! Have a wonderful day!
Buying a car for the first time can be extremely
daunting. My husband and I did a lot of research and shopped around. Mohamed was truly a breath of fresh air. He truly values relationships with his
daunting. My husband and I did a lot of research and shopped around. Mohamed was truly a breath of fresh air. He truly values relationships with his customers and isn’t like other salesman that we had encountered that were just out to get us. He was very personable. He gave us an incredible deal on a great car. We will absolutely be using him in the future.
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by forneyc
Jun 26, 2023 -
Sloane Toyota of Malvern responded
We're so glad to hear that Mohamed made your car-buying experience a positive one, and we appreciate you taking the time to share your feedback! We'll make sure he sees your kind words. If you ever need anything in the future, don't hesitate to reach out. Happy driving! - The Sloane Toyota of Malvern Team