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Mohamad Al Dabbas

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Mohamad Al Dabbas

Mohamad Al Dabbas | Page 23

Express Service Advisor

Tynan's Nissan Aurora

780 S Havana St
Aurora, CO 80012

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4.8

434 Reviews

Overview Reviews (434)

4.8

434 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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434 Reviews of Mohamad Al Dabbas

August 14, 2024

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Employee Rating

Went in for an oil change and the 10 point check. Since nothing was needing extra attention all went very smoothly. Thanks for your very efficient service. Since nothing was needing extra attention all went very smoothly. Thanks for your very efficient service. More

by MARJORIEANDREW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for sharing your experience! We're glad to hear that your oil change and 10-point check went smoothly. If you need anything else in the future, we're here to help. Thanks again for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

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Employee Rating

Accurate and timely. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. Great atmosphere. Service technicians friendly and curtious. Didn't wash the vehicle after the service was complete though. Definitely will return. More

by T.POWELL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our accurate and timely service, and that you enjoyed the atmosphere. We apologize for missing the vehicle wash, and we'll make sure to address that in the future. We appreciate your understanding and look forward to welcoming you back! Jacqueline Goldsboro - Customer Care Coordinator

August 09, 2024

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Employee Rating

I have been taking Nissans to this service department for over a decade. They were the reason I went to the show room and bought my last car. over a decade. They were the reason I went to the show room and bought my last car. More

by schettleraa123

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rich McAnally

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your loyalty and continued trust in our service department over the years. We’re honored to hear that your positive experiences with us led you to purchase your last car from our showroom. If there's anything more we can do for you or if you have any questions, please let us know. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 08, 2024

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Employee Rating

What I will say is that Tynan Nissan get your car in and out in a reasonable time. And so far, the work seems to be well done because, I never had to return the car for further work. Now usually, they ask out in a reasonable time. And so far, the work seems to be well done because, I never had to return the car for further work. Now usually, they ask if I want them to wash he car after they finish the work and this time, they didn't ask and the car should have been washed. More

by YZACKERY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Adnan Hassan

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback and for the positive comments about our timely service and the quality of our work. We apologize for missing the opportunity to offer a car wash this time. We’ll make sure to address this with our team to ensure it doesn’t happen again. If there's anything else we can do to improve your experience or if you have further concerns, please let us know. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

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Employee Rating

I really love how nice they are and do not judge about how many nails I have gotten in my tires. It is not my fault the roads aren't clean. how many nails I have gotten in my tires. It is not my fault the roads aren't clean. More

by NATHALIE.OCHOAMERAZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your feedback! We're glad to hear that you felt well-treated and not judged during your service visit. We understand that road conditions can be challenging, and we're here to help with any tire issues you encounter. If you need any further assistance, just let us know! Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

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Employee Rating

Everyone was lovely. Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding Customer service on point. To fill out a review they require a certain amount of words. I hope you're employees pay is as high rated and rewarding as they deserve. I bet it isn't. 36 dollars an hour is etsy minimum rate should be in this economy. Unionize More

by ELYSE.UNDERWOOD4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater , Cameron Lingk, Daniel Pipp

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Aug 15, 2024 -

Tynan's Nissan Aurora responded

Thank you for your kind words about our customer service! We appreciate your feedback and will ensure it is shared with our team. We value our employees and strive to compensate them fairly for their hard work. If you have any other comments or need further assistance, please let us know. Jacqueline Goldsboro - Customer Care Coordinator

July 02, 2024

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Employee Rating

I’m going to let you know that I love Tynan Nissan. They are so fast and experienced and kind I will always be going to. Tynan They are so fast and experienced and kind I will always be going to. Tynan More

by Barbara Brezina

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Luke Clearwater

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Jul 03, 2024 -

Tynan's Nissan Aurora responded

Barbara Brezina, Thank you for trusting our team at Tynan's Nissan Aurora!

June 30, 2024

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Good customer service and humbling so that why I come to nissan company keep it up nissan company keep it up More

by Nissan Altima

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater , Cameron Lingk, Daniel Pipp

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Jul 01, 2024 -

Tynan's Nissan Aurora responded

Nissan Altima, Thank you for trusting our team at Tynan's Nissan Aurora!

June 27, 2024

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Employee Rating

The agent told Endurance that car was pre-diagnosed by someone else so they wouldn't cover repairs. someone else so they wouldn't cover repairs. More

by MYBILLS17

Verified Customer

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Recommend Dealer

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Jul 01, 2024 -

Tynan's Nissan Aurora responded

MYBILLS17, We regret that the experience wasn't up to our usual standards and appreciate that you took the time to tell us about it. We want to improve this situation and regain your confidence in us. Please reach out to Jason Simons at jason.simons.com or give him a call at 303-341-3473 when you get the opportunity to discuss this with us. Thank you.

June 23, 2024

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Very unprofessional and employees are rude to handicap veterans. We've spent money on fixing our vehicle and it's still broken. veterans. We've spent money on fixing our vehicle and it's still broken. More

by DEXTERP1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally, Luke Clearwater, Mindy Carlyle, Matthew Shopes , Cara Galvez, Cameron Lingk, Daniel Pipp

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Jun 24, 2024 -

Tynan's Nissan Aurora responded

DEXTERP1, Thank you for reaching out. I'm sorry to hear that your experience was anything less than exceptional and will make sure this feedback gets addressed with our team so that we can take steps to improve our service moving forward. If you'd like to share anything further, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thanks again.