Mitch Urbanc
Mitch Urbanc at Mike Murphy Ford Inc

Mitch Urbanc | Page 13

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

Contact Me
4.7
132 Reviews

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

132 Reviews

Write a Review

132 Reviews of Mitch Urbanc

May 15, 2020

Dealership Rating
Employee Rating

great service! My work truck is my livelihood and when he needs a service I know things will be taken care of without attempts to rip me off. More

by Davetbg
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill, Bob Wertz

May 16, 2020

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

May 14, 2020

Dealership Rating
Employee Rating

Mitch went above and beyond to find out what was wrong with my vehicle and to get the warranty company to replace my motor car runs great now and I would recommend them for anybody to have work done More

by Nikkocallie2128
Recommend Dealer
Yes
May 14, 2020

Mike Murphy Ford Inc responded

Hi, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mike Murphy Ford Inc! We get it….Price Sells Cars! Mike Murphy Ford

May 12, 2020

Dealership Rating
Employee Rating

instal recall air bag My recent experience was with the service department. as always--they all do a great job - the service is outstanding and that makes me very happy More

by sfarrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Berglin, Kevin Neill

May 12, 2020

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

May 07, 2020

Dealership Rating
Employee Rating

This is my family’s 4th car purchased from Mike Murphy Ford and from Nathan Noyes.. Nathan is easy to work with and I never felt pressured to buy anything. When I was sitting in Nathan’s office, Mike Murp More

by dmgee1268
Recommend Dealer
Yes

Other Employees Tagged: Nathan Noyes, Mike Murphy , Todd Brekke, Jeremy Englert, Pete Katus, Kevin Neill

May 08, 2020

Mike Murphy Ford Inc responded

Hi DMGEE1268, Thank you so much for your kind words about Nathan and our dealership, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

May 06, 2020

Dealership Rating
Employee Rating

I have always been able to get the best advice and service. Even when I need parts they have made sure that it was the correct one for the vehicle. More

by DuBob59
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Jeremy Englert, Cody Gillespie, Pete Katus, Kevin Neill, Bob Wertz

May 06, 2020

Mike Murphy Ford Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mike Murphy Ford Inc. Please don't hesitate to reach out if you need anything else. We get it….Price Sells Cars! Mike Murphy Ford

May 05, 2020

Dealership Rating
Employee Rating

Service reps are all helpful and easy to get along with. Mitch was especially helpful and made my experience a positive one. I appreciate the effort of all the service people involved. More

by Smith
Recommend Dealer
Yes

Other Employees Tagged: Pete Katus, Bob Wertz

May 06, 2020

Mike Murphy Ford Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2020

Dealership Rating
Employee Rating

My wife and I have done business with Mike Murphy and the Ford dealership for over 40 years. We have always been treated with respect and honesty by Mike”s salespeople and the Murphy family. We will continue More

by Billy
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS, Mike Murphy, Jeff Lynch , Robin Berglin, Levi in finance, would get 5 stars also.

Apr 23, 2020

Mike Murphy Ford Inc responded

Thank you for your business and this review, Billy. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 15, 2020

Dealership Rating
Employee Rating

Great Service Manager Mitch is a pleasure to work with. He is very knowledgeable and willing to work with you to solve any issues you have. He is the reason I am now driv More

by rdgallo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 15, 2020

Mike Murphy Ford Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Mitch delivered such a great experience! We get it….Price Sells Cars! Mike Murphy Ford

April 04, 2020

Dealership Rating
Employee Rating

Anthony is a good salesman he helped us out alot with the purchase of our new Ford Fusion Thanks Anthony .The serviceman are a great team More

by m.branchfield
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS , Jeremy Englert, Pete Katus, Kevin Neill, Bob Wertz

Apr 05, 2020

Mike Murphy Ford Inc responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback regarding your experience with Anthony is greatly appreciated. Congratulations on your new Ford Fusion! All of us at Mike Murphy Ford Inc are glad to have you as a customer. We get it….Price Sells Cars! Mike Murphy Ford

April 04, 2020

Dealership Rating
Employee Rating

I been going to Mike Murphy to service all my vehicle the service dept was outstanding to help you whatever you need to fix your car!!! More

by jojo.ecube
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert, Kevin Neill

Apr 04, 2020

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

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