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Miranda Cruise
Miranda Cruise, Service Advisor, Superior Chrysler Dodge Jeep RAM
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Miranda Cruise

Service Advisor

Superior Chrysler Dodge Jeep RAM

311 Trunk Rd
Sault Ste Marie, ON P6A 3S8

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2 Reviews of Miranda Cruise

March 06, 2019

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Always enjoy doing business with Superior Chrysler"

- Paul Bolan

My wife and I have been buying vehicles from Superior for 20+ years. Each experience has been good:):). Warranty issues are addressed in a timely fashion if they occur. Service group is a pleasure to deal with. Nicely done everyone!!

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Recommend Dealer
Yes

January 31, 2019

Dealership Rating

"Worst dealership ever"

- Adam12

I am not even sure where to begin with this place. Staff is extremely unknowledgeable and arrogant and the mechanics are at best lazy and grossly incompetent. When I went to purchase my vehicle the salesmen did not seem interested in putting any effort into selling me anything of finding a vehicle that matched my needs. I only pushed forward as I wanted to have a dodge due to how well my 2004 Dakota had performed. The truck had issues from day one with the touch screen which the dealership was never able to sort out although they constantly assured me that they "did a big update" everytime I brought it to them. When my Air Conditioner stopped working in warranty they tried to tell me that it was because I had used all the refrigerant up by running the A/C. Even after I explained to them that I was an Air Conditioning mechanic and that it is not how an A/C system works they were still insistent upon it. I have no words to describe how disappointed I am with my entire experience. I will never purchase a dodge product again whether it be for personal use or for my business. I strongly urge anyone thinking of buying a vehicle from this establishment to look elsewhere. I would like to say that I am happy with dodge products overall, I just cannot tolerate the poor customer service and incompetence of Superior Dodge.

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Recommend Dealer
No

Other Employees Tagged: Tim Rankin, Jason Wreggit

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