Mike Waddle | Page 16
Service Writer
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
535 Reviews
Write a Review535 Reviews of Mike Waddle
June 24, 2023
For me an outstanding service center is paramount for my willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energ willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energy and interactive engagement were what I'd hope for. I tend to be extremely observant. Under the hood AND under the vehicle I can see the assigned Technician is highly skilled and cares about the job its reflection on him. I understand what this job entailed, and re-assembly and cleanup were impressive. More
Other Employees Tagged: Jerry Hood , Technician 'Scott'
June 23, 2023
Came in for an oil change and saw Elliot in the lounge. Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! More
Other Employees Tagged: Elliott Reichel
June 15, 2023
Very friendly and supportive staff. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. Service advisor based work order on current mileage and then reviewed previous work and made adjustments as the vehicle is used infrequently. More
June 10, 2023
It’s nice to walk in with a smile and hand shake from Jerry & Mike. It makes you feel very welcoming Jerry & Mike. It makes you feel very welcoming More
Other Employees Tagged: Jerry Hood
June 10, 2023
Getting the 2022 ranger (For ac not working) in was just a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , b a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , but to be sure they kept the truck over night to check the pressure , this was a very good idea on there part , and it did verify that maybe at assembly the fill of Freon was missed , and this verified there was no leak problem with the system it's self. Ac works great now , good work ! More
June 09, 2023
I came in for an oil change and was treated like a regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. More
June 07, 2023
Good thing I kept the business cards of those I worked with, or I might not have remembered all their names. First, I was greeted by John Guido “Jr” he was greeting people in the show room. The facility with, or I might not have remembered all their names. First, I was greeted by John Guido “Jr” he was greeting people in the show room. The facility was clean and modern! Next met with John Rodriguez to apologize for canceling my Maverick order he was the most approachable manager! I explained to him my current journey in life was more aligned with the “Explorer”. Elliott helped me with the entire process and was great at walking me through everything, especially going over the vehicle! Next I met a guy named Joe, I explained to him I was paying cash, must’ve been a mixup thought I was financing ( very happy nice guy however) . Anyway, it all worked out as I met a new friend named Teddy who completed all the final paperwork in a very fast manner! I purchased a lot of great products and warranty from Teddy! I am very satisfied and would recommend this dealer to all! Give them a chance and you will be thankful and grateful you did as I know I was!!! More
Other Employees Tagged: John Guido, Jr., Jerry Hood, Elliott Reichel, Teddy Dziedzic , Joe Baez, Israel Gonzalez, Ben McCarty, John Rodriguez, Cassie Smith
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