Mike Shay

I really appreciated the more modern and relaxed set up of the dealership. Everyone who worked there was friendly and laid back. We felt lucky to get to work with Mike Shay. He seemed genuinely helpful and of the dealership. Everyone who worked there was friendly and laid back. We felt lucky to get to work with Mike Shay. He seemed genuinely helpful and straightforward. He was supportive without being pushy throughout the process. Once we were ready to buy, he moved things along quickly. My husband and I were pleased with how painless the process of buying the car was, and appreciated Ryan’s help in finance in that regard as well. More

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Mike Shay's expertise and customer service is UNMATCHED! My father was a car salesman for many years and I have VERY HIGH standards! Mike & the Acura Columbus family exceeded our expectations! From being pe My father was a car salesman for many years and I have VERY HIGH standards! Mike & the Acura Columbus family exceeded our expectations! From being personally texted by the John (the dealership owner) when I sent a message online at 11pm after work, to Mike's patience with us during the process - this experience has been EXCELLENT! Mike's no pressure approach IMMEDIATELY put us at ease. He addressed all our questions, was easy to talk to and helped us get a FANTASTIC deal! The vehicles here are priced to move! Ryan in finance was AMAZING as well! He beat the interest rate that we were given and made the entire process quick and easy! We were in and out (including test drive) in under 2 hours! That's unheard of! I'm so glad we choose to do business with Acura Columbus and I will be sure to not only buy in the future, but continue sending business Mike's way! More

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Acura Columbus went above and beyond to help us get exactly what we wanted—truly exceptional service! exactly what we wanted—truly exceptional service! More

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Shoutout to Mike at Acura Columbus—he wasn’t part of the sales process, but after I bought my car, he took time out of his day to help me with a small issue I had with a sticker. He grabbed some tools and t sales process, but after I bought my car, he took time out of his day to help me with a small issue I had with a sticker. He grabbed some tools and took care of it right away, all with a smile. That’s truly exceptional service and really left a great impression! More

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We have purchased many cars over the years. There’s something different about this dealership! We actually felt like we were valued as customers. We didn’t feel like we were taken advantage of There’s something different about this dealership! We actually felt like we were valued as customers. We didn’t feel like we were taken advantage of at any point in the process. Refreshing experience! Highly, highly recommend! More

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Thrilled with their customer service, but I was surprised not to receive any special treatment because I’m a loyal, and repeat customer since 2014 not to receive any special treatment because I’m a loyal, and repeat customer since 2014 More

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We just bought our new RDX from Mike Shay, and he was such a pleasure to work with. He was knowledgeable, friendly and answered all of our questions. Thank you for a great car buying experience! such a pleasure to work with. He was knowledgeable, friendly and answered all of our questions. Thank you for a great car buying experience! More

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Mike was a great contact in sales and was super responsive to my needs. I would recommend buying here in future. Low pressure and attentive to individual needs. responsive to my needs. I would recommend buying here in future. Low pressure and attentive to individual needs. More

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Mike S and John G were both fantastic! Scheduled my visit and when I got there the car was already clean and waiting up front. I’m a nervous guy when it comes to large purchases but Mike Scheduled my visit and when I got there the car was already clean and waiting up front. I’m a nervous guy when it comes to large purchases but Mike walked me through everything and made sure I was comfortable before running credit. t closing John helped me choose the protection I wanted and took extra time to ensure the lienholder didn’t improperly me charge an application fee. Extremely happy with both of them!! Thanks again, guys! More

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Our purchasing experience at Acura Columbus with Ryan was very comfortable. This was our first experience visiting an Acura dealer and Ryan was very patient with us as he talked us through the RDX options. very comfortable. This was our first experience visiting an Acura dealer and Ryan was very patient with us as he talked us through the RDX options. He listened well and helped us match our needs and wants to the best package. More

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