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Mike Segien

Overview Reviews (121) Inventory (211)

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Mike Segien

Service Manager

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.7

121 Reviews

Overview Reviews (121) Inventory (211)

4.7

121 Reviews

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121 Reviews of Mike Segien

September 19, 2025

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Employee Rating

The service department was prompt and courtesy. They explained what needed to be done and estimated time. Gave us a loaner vehicle. Called us when the vehicle was done. They explained what needed to be done and estimated time. Gave us a loaner vehicle. Called us when the vehicle was done. More

by jean.sherburne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Drake, Tony Khoury , Ken

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September 19, 2025

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Dover Honda is always excellent in the care it takes and transparent regarding what is needed and how much it will cost. I am very pleased with their service. transparent regarding what is needed and how much it will cost. I am very pleased with their service. More

by SUSANDSPENCE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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September 16, 2025

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Employee Rating

Fast courteous service awesome a a a a a a a a a a a More

by johnsimonds27

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Becky Vanbobo, Alecia Pack, Michael Souter , Bob Drake is the king !

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Sep 16, 2025 -

Dover Honda responded

Thank you for the positive feedback, John! We look forward to seeing you again at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 15, 2025

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Employee Rating

Very responsive courteous service. Kim Crawford was knowledgeable and thoughtful. Appreciate the scheduling access and courtesy. Kim Crawford was knowledgeable and thoughtful. Appreciate the scheduling access and courtesy. More

by tsutula

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Sep 16, 2025 -

Dover Honda responded

Thank you for sharing your review of Kim and our service team! We hope you can count on us again in the future. See you next time here at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 14, 2025

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Employee Rating

James is an Excellent Service Advisor. Brian is a top notch mechanic. I get excellent service and quality work done in a timely manner. Brian is a top notch mechanic. I get excellent service and quality work done in a timely manner. More

by Cathi1914

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Sep 16, 2025 -

Dover Honda responded

Cathi, knowing you can depend on James and Brian makes our day! Your feedback means the world to our team, and we look forward to seeing you in the future at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 12, 2025

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Employee Rating

I am always pleased with the service I receive from the team in the Dover Honda Service Center team in the Dover Honda Service Center More

by Nbar1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Sep 15, 2025 -

Dover Honda responded

We really appreciate you taking the time to leave Dover Honda this awesome review, thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 10, 2025

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Employee Rating

Work was done on time, quickly and accurately. Very friendly and professional service team and mechanics Very friendly and professional service team and mechanics More

by MELOON251

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Michael Souter

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Sep 11, 2025 -

Dover Honda responded

We're glad everything went smoothly and professionally! Thank you for choosing Dover Honda. We’ll see you next time. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 05, 2025

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Employee Rating

Fast friendly service but tire rotation was listed as done but did not get done done but did not get done More

by Codyrainier

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 19, 2025 -

Dover Honda responded

Cody, thank you for your feedback. We're glad to hear you appreciated our fast and friendly service. However, we're very sorry to learn that your tire rotation may not have been completed as expected. Please reach out to us directly so we can look into this and make it right. Respectfully, Mike Watson - General Manager - 603-609-1984

September 02, 2025

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Employee Rating

The staff is very knowledgeable and service is great. Will visit the site in the future Will visit the site in the future More

by wdd841111475

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Sep 03, 2025 -

Dover Honda responded

Thank you for giving us the opportunity to earn your business! We look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 01, 2025

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Employee Rating

always pleasant, helpful, quick, easy, fun, awesome, amazing, great, wonderful, perfect experience, every time we go for work amazing, great, wonderful, perfect experience, every time we go for work More

by TCARRIERK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James McIntyre, Alecia Pack, Michael Souter

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Sep 02, 2025 -

Dover Honda responded

Thank you for the awesome review! We're happy to hear you've consistently had a pleasant, helpful, and efficient experience at Dover Honda. We look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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