Mike Sartino | Page 12

My Experience Everything went as expected. Negotiation was not bad on price. Everyone was prompt and courteous. Good experience. Been a customer for several yea Everything went as expected. Negotiation was not bad on price. Everyone was prompt and courteous. Good experience. Been a customer for several years and will return. More

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Easy to work with. My salesman was very knowledgeable about the type of car I was looking for. He made it easy to make a decision, and never made us feel pressured in an My salesman was very knowledgeable about the type of car I was looking for. He made it easy to make a decision, and never made us feel pressured in anyway. More

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BEST CUSTOMER SERVICE!!!! THIS IS MY FOURTH TOYOTA THAT I GOT AND I LOVE TOYOTA AND LEXUS OF ROCKFORD. EVERYBODY IS SO NICE. CHRIS BETO HELPED ME TO FIND MY CAR. HE WAS VERY PA THIS IS MY FOURTH TOYOTA THAT I GOT AND I LOVE TOYOTA AND LEXUS OF ROCKFORD. EVERYBODY IS SO NICE. CHRIS BETO HELPED ME TO FIND MY CAR. HE WAS VERY PATIENT WITH ME EVEN THOUGH I KNOW I CAN BE VERY PICKY.HE IS VERY KNOWLEDGABLE AND VERY NICE PERSON, IF YOU NEED TO BUY A CAR FIND HIM AT LEXUS OF ROCKFORD. I ALSO WAN TO GIVE COMPLIMENTS TO MIKE SARTINO IN FINANCIAL DEPARTMENT. VERY AWSOME AND VERY PROFFESSIONAL. THANK YOU CHRIS AND MIKE FOR HELPING ME!!!! More

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Customer service from people who truly care Thank you for making this a great experience. My last car purchase did not turn out so great and I was trying to be extra careful on my selection proc Thank you for making this a great experience. My last car purchase did not turn out so great and I was trying to be extra careful on my selection processes. Chris understood my concerns and could not have been more patient and kind. I found the perfect car and could not be happier. Chris even came in on his day off to finalize the paperwork with me. Ben and Mike in finance were great also. I would not hesitate to refer these gentlemen to anyone looking to purchase a new car. Thank you team for a great experience. More

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Best car buying experience My wife and I purchased a new Highlander through Frank Bleers. Our new car buying experience couldn't have been better. Frank was extremely helpful My wife and I purchased a new Highlander through Frank Bleers. Our new car buying experience couldn't have been better. Frank was extremely helpful throughout the process. I would definitely recommend Anderson Toyota to anyone. Thank you Frank. John Clausen More

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Found my Diamond in the rough Jim Wang and I have been great friends for many many years. He has always had a passion for cars. I always knew that if and when I was ready for a new Jim Wang and I have been great friends for many many years. He has always had a passion for cars. I always knew that if and when I was ready for a new vehicle I knew where to go when the time was right. Jim and the team at Anderson were amazing! Couldn't be happier! More

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Our last vehicle When we pulled up on the Toyota we had no idea Ron worked there we thought he only sold Lexus. It was great, my husband Melvin has worked with Rons fa When we pulled up on the Toyota we had no idea Ron worked there we thought he only sold Lexus. It was great, my husband Melvin has worked with Rons family for 30 years. He was told he has less than 6 months left to live so was great to have a familiar face to work with. Ron made sure the car got new brakes and rotors also a new tail light, he even brought the car to our home and went and bought dice and hung on the rear view mirror. it was a great experience instead of a last minute idea. Thanks And we will tell everyone we know he sells at both dealerships! god bless More

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Awesome It was a good stress free exercise. Will be back. And will recommend to friends and family in the Future. Was nice working with Jim Wang. It was a good stress free exercise. Will be back. And will recommend to friends and family in the Future. Was nice working with Jim Wang. More

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Great Experience! We had a great experience purchasing our new Lexus 350 at Anderson Lexus. Steve Anderson, sales rep., was so knowledgeable about the car and was very We had a great experience purchasing our new Lexus 350 at Anderson Lexus. Steve Anderson, sales rep., was so knowledgeable about the car and was very patient explaining all the new electronics! He even offered to come to our house to program the garage door opener!! We closed the deal with Mike Sartino-again a great experience-no pressure-explained the finances-was very helpful and pleasant! More

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Favorite Auto Dealership Buying cars, to me, is not an experience I go out looking for; most car dealers are difficult to appreciate. Anderson Toyota of Rockford, both car sal Buying cars, to me, is not an experience I go out looking for; most car dealers are difficult to appreciate. Anderson Toyota of Rockford, both car sales and car service is a rare exception... it is truly a pleasant visit and not a stressful exercise. Toyota salesman, Dave Okerstrom, was very polite and helpful in finding a car that suited our wants and needs. We shopped several other area dealers as well. The past years of experience I have had with the Anderson Toyota Service personnel caused me to work harder at finding a deal with Anderson. While buying a car is a short term experience, driving it several years and keeping it professionally serviced is a long term issue; without the high level professional service a dealer must provide, it makes owing a car less satisfying.The Anderson Toyota Rockford team is as good as it gets. More

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