"Outstandng service on Purchase of 2019 Edge "
- Dave & Patsy
This is the second vehicle purchased from Stacey Cooke at Northway. He is friendly, outgoing and intuitive as to customer needs. These qualities combined with his excellent product knowledge helped immeasurably in the selection of the new vehicle, the trade-in process and the turnover of the new vehicle. Our first discussion was in the morning and by mid-afternoon, we made our decision and signed the deal.
The service department has done an excellent job of looking after our Fords and buying this new car from Stacey made it that much better. Thank you for the excellent customer service.
Mack was very helpful in finding the right vehicle. He provided all the information I needed to make my decision and actively sought and found the right truck.
"Easiest purchase of a vehicle"
Stacey cooke was the gentleman that the fiance and i were dealing with an we couldnt be more pleased! He was very cooperative, friendly, and not the least bit pushy. He simply asked what were we trading in and what we are comfortable paying! Also of course what the fiance "needed to have in her new vehicle" He went to work after that, an i had heard from him later that day confirming that he had made everything work finacially for us and if we were intersted in the truck still it was ours.
Like i said i couldnt be happier with the new truck. My fiance does most the driving with our 3 children in the new truck and they all love it! She really appreciated stacey an his ability to make her comfortable and confident in the new purchase.
"Great truck buying experience! Thanks Dustin!"
I was in the market for a new truck and made my way down to Northway Ford. I have heard nothing but good things about the dealership and the people. I was delighted to meet Dustin while browsing the preowned lot. His customer service was top notch!!! He had the answers to all of my questions! I felt zero pressure to purchase a vehicle which made my decision to buy my F150 even easier!
Thank you to Dustin and Mike for making the truck buying experience a joyful one!!!
"Another great experience!"
Back again and bought our second vehicle. Stacey got us into our Ford F150 and we love it! Mike was also great in the finance department. Service was awesome we will be back again!
I had a fantastic experience dealing with Stacey Cooke. He treated me just like I was a part of the ford family. I am very happy with the purchase of my new fusion!
"Easy Peasy Lemon Squeezy"
The buying process was hassle free.
I saw something I was interested in immediately upon entering the lot.
My sales lady was extremely helpful and showed me all the options, models and perks available to me. Additionally she helped me through the finance process, which I was unfamiliar with and fed me all the small French vanillas the little machine the lobby could offer.
I left feeling excited.. partly the adrenaline from spending thousands and partly a caffeine high.
All ‘round good time
Had my eye on a 2017 Ford Focus. Ashley was very friendly and made it very easy to get through the process. Quite pleased how fast it was too. Very happy to be driving my focus.
"Fast, smooth process of buying a vehicle "
Very nice staff, that makes the process of buying a new vehicle very easy. Paper work was done extremely smooth, which I really appreciated! I would recommend this dealer to anyone.
This was my 3rd vehicle purchase from him. It was a great experience each time. Would not hesitate to refer any of my family members.