Mike Pfender
Mike Pfender at Shottenkirk Toyota Weatherford

Mike Pfender

Service Advisor

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

Contact Me
5.0
470 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

21 yrs, 11 mos

5.0

470 Reviews

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470 Reviews of Mike Pfender

September 12, 2025

Dealership Rating
Employee Rating

Provided exceptional service in timeframe expected. Check in and out process was great. Exceeded expectations! More

by Bill
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory

Sep 12, 2025

Shottenkirk Toyota Weatherford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota Weatherford, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

September 12, 2025

Dealership Rating
Employee Rating

Mike at Shottenkirk Toyota Weatherford was great! Oil change scheduled for 7am out by 7:25! Made the process quick and easy! More

by montanajones96
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 12, 2025

Shottenkirk Toyota Weatherford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

September 07, 2025

Dealership Rating
Employee Rating

Quick and comprehensive service. Mike thoroughly detailed and addressed a minor service issue that had been identified by Toyota and ordered the necessary parts for the job. Thank More

by Audiolarue
Service Price Transparency
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Recommend Dealer
Yes
Sep 07, 2025

Shottenkirk Toyota Weatherford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 25, 2025

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Service advisors are friendly and easy to talk to. Mike Pfender takes the time to listen and hear your concern and doesn’t give up until it is solved. More

by Snippets723
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Workmanship
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Recommend Dealer
Yes
Aug 25, 2025

Shottenkirk Toyota Weatherford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota Weatherford. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 23, 2025

Dealership Rating
Employee Rating

Great service experience, Mike was awesome. Still won’t buy another car from Shottenkirk but have no problem with the service department. More

by atchleyskingraphics
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 24, 2025

Shottenkirk Toyota Weatherford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Aug 25, 2025

atchleyskingraphics responded

Service was not an issue, I’ll probably still use them if I need to. It’s the sales department that I don’t like. Mike in service was amazing, top notch communication and excellent people skills.

August 21, 2025

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Mike was awesome. Fast service, he was really respectful, He is a nice guy that does amazing work More

by jlamb4307
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Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Shottenkirk Toyota Weatherford responded

Thanks for sharing about your experience with Shottenkirk Toyota Weatherford. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 20, 2025

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Mike took exceptional care of me. Great customer service and he had me out of there in 20 minutes More

by iblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Shottenkirk Toyota Weatherford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Toyota Weatherford. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 19, 2025

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This dealership works very well with me and my needs. They helped me by keeping me safe and working with my crazy schedule to get my ball joints fixed as well as the heater bypass valve. More

by randipetela
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Shottenkirk Toyota Weatherford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 19, 2025

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Employee Rating

The dealership was very clean and my service was fast. I was greeted very quickly and my experience was very good. More

by brelaw817
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Workmanship
Service Time
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Recommend Dealer
Yes
Aug 19, 2025

Shottenkirk Toyota Weatherford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

August 18, 2025

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Employee Rating

Quick and courteous service. Always honors coupons and fair prices. Mike always explains costs and services thoroughly before billing. Great service as always! More

by Jbcurlis
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 19, 2025

Shottenkirk Toyota Weatherford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Weatherford!

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