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Mike Pahlas
397 Reviews
Grew up in Franklin CT,father owened a small service station where I grew up learing/working on cars.Went to Norwich Tech and started working for Ford in 1984.I enjoy the chalange of the ever growing automotive field.
Read moreDealership Experience
28 yrs
Industry Experience
42 yrs
397 Reviews
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397 Reviews of Mike Pahlas
March 31, 2026
The service department was thorough and prompt servicing my car making sure I had enough time to eat a delicious breakfast bowl in their thunderbird cafe and the car being ready when I was finished eating!! my car making sure I had enough time to eat a delicious breakfast bowl in their thunderbird cafe and the car being ready when I was finished eating!! More
by Stuartwillson
March 29, 2026
Service department is fantastic. Always quick to help with anything I need. Also very patient with pleasant with customers. Always quick to help with anything I need. Also very patient with pleasant with customers. More
by Mark
Verified CustomerOther Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz
March 26, 2026
Eating at counter burping. .not allowing me to speak directly to diesel mechanic...towed it out .not allowing me to speak directly to diesel mechanic...towed it out More
by kilroyhalina
Other Employees Tagged: Fernando Cruz
March 23, 2026
The service was perfect top notch dealership to work with I recommend them to anyone I recommend them to anyone More
by FLEMINGSFEEDSALES
Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz
March 14, 2026
Had my car for a week for brakes & brake line! Didn’t tell me about Tire special. I waited hour for a pickup and when I called to check on driver found out they forgot to tell driver I was waiting Didn’t tell me about Tire special. I waited hour for a pickup and when I called to check on driver found out they forgot to tell driver I was waiting. I made it clear I had appointment I needed to get to Update! I spoke to service manager, we discussed what happened and he apologized. I will continue to bring my vehicle to them for service. In the past I have always had a great experience. More
by mkaplan2
Other Employees Tagged: Bobby Eskey , Bobby Eskey
March 10, 2026
Jimmy was presented with an impromptu visit by an unhappy customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false pro customer and handled it with grace, calm and professionalism. He was accommodating, FAST, pleasant and delivered on his word. There were no false promises, and when faced with unwarranted unfair treatment out of assumption that Sales would disappoint he again handled himself and the situation perfectly. Due to the Service department, this dealership was considered a zero out of 10 to me, but if you go to Sales, make sure to say hi to Jimmy! The Sales team actually seems like good people. More
by courtneymaratta
Other Employees Tagged: Jake Gurzler, Jimmie Bletsch, Andy Caldwell
March 07, 2026
Only been there for 2 oil changes. It went fine. I need 10 more words It went fine. I need 10 more words More
by Mark
Other Employees Tagged: Joe Berube, Bobby Eskey, Fernando Cruz
March 06, 2026
I cannot say enough good things about the quality and honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level. honesty of the work performed here. I drive an hour away to use this dealership because no other location near me comes close to their level. More
by Abadcabassa
Other Employees Tagged: Bobby Eskey, Fernando Cruz
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