Mike Nowicki
Mike Nowicki at Joe Machens Capital City Ford

Mike Nowicki

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Mike Nowicki

March 17, 2026

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Employee Rating

Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
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Recommend Dealer
Yes
Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 07, 2026

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Employee Rating

They took real good care of me and was very nice and kept me updated on my car More

by mysamr
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Recommend Dealer
Yes
Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
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Recommend Dealer
Yes
Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

February 11, 2026

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Every time I go your dealership for service they ads awesome. I worked with Michael Nowicki this time about my 2019 Ford Explorer and he was very kind and kept me up on all information and really explai More

by HISE572003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2026

Joe Machens Capital City Ford responded

Thank you for returning to us for your 2019 Ford Explorer service. We’re happy that Mike kept you informed and explained everything so clearly. We appreciate you highlighting our service department and look forward to supporting you when you decide on your next vehicle.

February 02, 2026

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Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings More

by SkyeBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

Feb 06, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. GSM - Harold Love hlove@machens.com

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