Mike Needham
Mike Needham at Subaru of Jacksonville

Mike Needham

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
604 Reviews
5.0

604 Reviews

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604 Reviews of Mike Needham

July 31, 2025

Dealership Rating
Employee Rating

He’s a great person and very easy to work with. He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we tr More

by Celicia Palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Subaru of Jacksonville responded

We're so happy you enjoy your experience with John and the team! We are always here when you need us. Thanks for being part of our SOJAX family!

July 28, 2025

Dealership Rating
Employee Rating

Tony was very easy to work with and explained everything through the entire process. Mark in finance also made everything clear and easy! More

by Blake f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Ogden, Tony Signorile

Jul 28, 2025

Subaru of Jacksonville responded

Thanks for the great review and for being part of our SOJAX family. Congrats on your new Subaru!

June 30, 2025

Dealership Rating
Employee Rating

Subaru of Jax does a great job of service after the sale. We have bought five cars from them. More

by trentmjez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 01, 2025

Subaru of Jacksonville responded

Wow, 5 from us!? We can't thank you enough for your continued trust in taking care of you and your vehicle needs. We love having you as part of our SOJAX family.

June 30, 2025

Dealership Rating
Employee Rating

I am loving my new Forester. Thank you Matthew Mowatt for pairing me with the vehicle that matches my needs. At first I was leaning toward the blue with black rims but the white More

by Marcia Dundas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Mowatt

Jul 01, 2025

Subaru of Jacksonville responded

Congrats on your new Forester! We're so happy you enjoyed both your sales and service experience. Thank you for being part of our SOJAX family!

June 30, 2025

Dealership Rating
Employee Rating

This was the best car buying experience in all of Florida. I will buy all of my cars here. More

by ddombrowski
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 02, 2025

Subaru of Jacksonville responded

Thanks for the great review! We are so happy you love our team and are part of our SOJAX family!

May 18, 2025

Dealership Rating
Employee Rating

The service team always go above and beyond with everything they do. Danny and Mike are always super helpful and make sure to keep me the loop with what’s going on and help with everything that I’d More

by Blake f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Kane Jr

May 19, 2025

Subaru of Jacksonville responded

We are so glad to read you've enjoyed your experience with our service department. Thank you for being part of our SOJAX family!

April 26, 2025

Dealership Rating
Employee Rating

Mr. MIKE VERY GOOD MAN EXPLAIN TO ME VERY NICE ABOUT MY CROSSTREK AND YOUR DEALERSHIP ARE VERY CLEAN More

by JAKE
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 28, 2025

Subaru of Jacksonville responded

We're happy to read Mike was able to help you with your Crosstrek! Thanks for being part of our SOJAX family!

April 22, 2025

Dealership Rating
Employee Rating

Excellent sales and service Best all around dealership A A A. A A A A More

by robkos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Subaru of Jacksonville responded

Thank you for being part of our SOJAX family and trusting us with your Subaru! We look forward to seeing you again.

April 19, 2025

Dealership Rating
Employee Rating

The Subaru dealership in Jacksonville is by far the best! Everyone is exceptionally friendly. The facility is top notch with the cutest little bakery inside off to the right. Mr. Mike in the service departm More

by Sabrina.eiler21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Subaru of Jacksonville responded

We so much appreciate you choosing SOJAX and being part of our family! Thank you for the great review and kind words!

April 17, 2025

Dealership Rating
Employee Rating

I had a problem with my battery. Mike Needham was fantastic as always. I was back on the road in no time. Stellar service at Subaru Jax! More

by Susan Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Subaru of Jacksonville responded

Thank you for trusting us to care for your Subaru and for being part of our SOJAX family!

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