Mike Munsey

Juan and Luis were fantastic and made my car-buying experience effortless! They have continued to be helpful, even after my purchase was finalized. A week or so prior to purchasing my car, I walked experience effortless! They have continued to be helpful, even after my purchase was finalized. A week or so prior to purchasing my car, I walked in looking to test drive a 2025 Tiguan that I found listed on the Roanoke Southern Team’s website. Dustin Clark was my salesman at the time and told me the price listed on the website was inaccurate. When I asked for ballpark numbers, Dustin told me the Tiguan would likely be about $10,000 more than listed on their website due to taxes, fees, and my credit (I have a 700+ credit score). I was still interested in the Tiguan so I emailed Juan asking for out-the-door pricing. Juan answered all of my questions and Luis completed my sale with no complications. I found Heather in financing to be very pushy and rude. When I originally turned down an extended warranty, she offered me a Radford graduate discount, however if I would not have declined the offer originally she would not have given me the discount, although she knew prior that I graduated from Radford University. When expressing that I wasn’t particularly interested in raising my monthly payment she made a comment along the lines of “is $50 extra per month really something you can’t afford?” with a negative tone. Very unprofessional attitude. Additionally, when it came time to sign paper work, she talked really fast and scrolled down on the computer to where the only visible part of the paperwork was the line for my signature each time my signature was required. She had an attitude when I scrolled back up to read what I was signing. More

by LAURENCORNETT02 Verified Customer Verified Customer

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They helped me get a battery in my Volkswagen without an appointment. Took great care of my car and made feel I could trust them with future service and possibly buying a new car as well appointment. Took great care of my car and made feel I could trust them with future service and possibly buying a new car as well More

by SAWHEELER_98 Verified Customer Verified Customer

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Eric was quick in getting back to me and in letting me know what was available and Keith also did his thing in finding a lender that could work with me! Great teamwork by all! know what was available and Keith also did his thing in finding a lender that could work with me! Great teamwork by all! More

by TTINSLEY24 Verified Customer Verified Customer

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Holly and Eric were very nice and knowledgeable. The day we came in, the Verizon network was down. Eric involved the right people to be able to get the online application done when when my phone The day we came in, the Verizon network was down. Eric involved the right people to be able to get the online application done when when my phone wasn't working. We had a great experience- start to finish! More

by Babyrn977 Verified Customer Verified Customer

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This Dealership was very helpful and knowledgeable in choosing my Subaru. Rick and Ken Johnson was very polite. When ever I called out there they went out of their way to help me. I will never deal wit choosing my Subaru. Rick and Ken Johnson was very polite. When ever I called out there they went out of their way to help me. I will never deal with anyone else again. More

by WOLFSTAR1112 Verified Customer Verified Customer

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They are very nice to deal with. I have bought at least 5 cars from there. Would highly recommend them to family and friends. Thank you I have bought at least 5 cars from there. Would highly recommend them to family and friends. Thank you More

by PHMCHUGH56 Verified Customer Verified Customer

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Everything went like clockwork. Rick got the car I wanted at the right price point Rick got the car I wanted at the right price point More

by JRHOLLAND1950 Verified Customer Verified Customer

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The paperwork was easier but still time consuming. Star was very nice very helpful and made the process less painful Star was very nice very helpful and made the process less painful More

by AARCHAMBO0 Verified Customer Verified Customer

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Give me a great price on 2025 subaru wilderness I would highly recommend doing business with first team subaru highly recommend doing business with first team subaru More

by REAL2BEE Verified Customer Verified Customer

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Troy is THE BEST! Actually the entire staff is awesome. For those of you considering a purchase. I implore you to go there. Have a look at the wonderful stock. Talk t Actually the entire staff is awesome. For those of you considering a purchase. I implore you to go there. Have a look at the wonderful stock. Talk to the sales people. You will NOT be disappointed! More

by laura9769 Verified Customer Verified Customer

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