Mike Lee
Mike Lee at Puente Hills Hyundai

Mike Lee

General Manager

Puente Hills Hyundai

17621 Gale Avenue
City Of Industry, CA 91748

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4.5
224 Reviews
4.5

224 Reviews

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224 Reviews of Mike Lee

October 15, 2025

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Employee Rating

The internet sales manager, Sabrinna, and Finance Manager, Dennie, were AMAZING to work with. Got an opportunity to connect with the GM, Mike Lee, who was kind and helpful. Unfortunately, I had terri More

by RYAN NEWMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennie Mun, Sabrinna Angon

Oct 15, 2025

Puente Hills Hyundai responded

Ryan, thank you for taking the time to share your experience. I’m very glad to hear that Sabrinna and Dennie provided excellent service and that I was able to personally assist in ensuring things ended on a positive note. We truly value your feedback regarding your interaction with our sales team - it’s an essential reminder of how critical trust and relationships are in every customer experience. Your comments have been shared internally so we can continue improving and reinforcing the customer-first values that define our dealership. We appreciate your business and hope you enjoy your new vehicle. - Mike Lee, General Manager

September 17, 2025

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Employee Rating

My service coordinator was not helpful. My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider gettin More

by SAYUBLANQUEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Cyrus Banzil, Larry Dee , Tony Yee / 3041

Oct 07, 2025

Puente Hills Hyundai responded

We appreciate you bringing this to our attention and apologize that your experience didn’t meet expectations. Your feedback helps us improve our communication and handling of concerns like this in the future. We’ll make sure our team takes a more thorough approach to diagnosing similar issues. - Mike L., General Manager

September 16, 2025

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Employee Rating

Despite the late reservation, they were so kind and received the best service. It's a place I want to go again. More

by MSCJOHN707
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 07, 2025

Puente Hills Hyundai responded

Thank you so much for your thoughtful feedback! Sean and I genuinely appreciate your kind words - it was our pleasure to assist you and make your visit a great one. We’re grateful for your trust and look forward to seeing you again soon. - Mike L., General Manager

August 13, 2025

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Employee Rating

I was able to get scheduled for the very next week, which I preferred. The service was quick while I waited in the customer lounge. The lounge was clean and quiet, making the wait pleasant. More

by HELEN.OH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Kim, Jae Lee

August 12, 2025

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Employee Rating

Deeply satisfied with my second purchase experience. Mike Lee and Paul Kim are the best! The best purchase experience at a dealership. Wholeheartedly recommend this place! More

by PS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kim

August 07, 2025

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Employee Rating

Solved my problem and did not charge me. That is good service. Will return for all future needs. More

by RICHARD.VINCENT
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alen Zheng, Jae Lee

August 02, 2025

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Employee Rating

Traveled all the way up from San Diego on a train and uber to get this car, confirmed a dozen times that I had reserved it and it would be there the next day. Asked if I could put some money to hold the More

by ESKAMOAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Dee , Jarod Inan

July 25, 2025

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Employee Rating

Vehicle Sales staffs have enough knowledge of the cars which customer wants to purchase. Presentation is easy to understand and demonstration of its function and performance is good. Finalizing a deals ar More

by jaylee1319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Kim, Larry Dee, Sean Kim

Jul 25, 2025

Puente Hills Hyundai responded

Congratulations Jay on your new Hyundai. Thank you for choosing Puente Hills Hyundai. You were a pleasure to work with. Let us know if you have any questions. Mike L. General Manager

July 19, 2025

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Employee Rating

Mr. Kim's service was excellent. I will definitely be referring to Puente Hills Mr. Kim for my next purchase or recommendation. More

by Hyun Tae Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

I don’t recommend buying a used car from this dealership! I was lied to More

by CMG91754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Hanzel Fraguere, Javer Esquivel

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