Mike Lee

My service coordinator was not helpful. My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider gettin My main concern was that the air conditioner smells musty. He confirmed the cabin air filter of my car looked good, and that I should consider getting an air freshener. 🥴 he also said “honestly, my car smells like that too” - okay! Let’s figure out why. More

by SAYUBLANQUEL Verified Customer Verified Customer

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Despite the late reservation, they were so kind and received the best service. It's a place I want to go again. received the best service. It's a place I want to go again. More

by MSCJOHN707 Verified Customer Verified Customer

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I was able to get scheduled for the very next week, which I preferred. The service was quick while I waited in the customer lounge. The lounge was clean and quiet, making the wait pleasant. I preferred. The service was quick while I waited in the customer lounge. The lounge was clean and quiet, making the wait pleasant. More

by HELEN.OH Verified Customer Verified Customer

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Deeply satisfied with my second purchase experience. Mike Lee and Paul Kim are the best! The best purchase experience at a dealership. Wholeheartedly recommend this place! Mike Lee and Paul Kim are the best! The best purchase experience at a dealership. Wholeheartedly recommend this place! More

by PS Verified Customer Verified Customer

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Solved my problem and did not charge me. That is good service. Will return for all future needs. That is good service. Will return for all future needs. More

by RICHARD.VINCENT Verified Customer Verified Customer

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Traveled all the way up from San Diego on a train and uber to get this car, confirmed a dozen times that I had reserved it and it would be there the next day. Asked if I could put some money to hold the uber to get this car, confirmed a dozen times that I had reserved it and it would be there the next day. Asked if I could put some money to hold the car was told that was necessary and get there the next morning and find out they had sold the car the night before and didn’t inform me until I traveled 2.5 hours to get there. THEN instead of delivering a car to me to make up for their mistake, they made me go all the way to Palm Springs to get my car OR make me wait for 6 plus hours until they can bring it to me. What a xxxxty day and experience More

by ESKAMOAH Verified Customer Verified Customer

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Vehicle Sales staffs have enough knowledge of the cars which customer wants to purchase. Presentation is easy to understand and demonstration of its function and performance is good. Finalizing a deals ar which customer wants to purchase. Presentation is easy to understand and demonstration of its function and performance is good. Finalizing a deals are satisfied to me. Every procedure is quick and successful. More

by jaylee1319 Verified Customer Verified Customer

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Mr. Kim's service was excellent. I will definitely be referring to Puente Hills Mr. Kim for my next purchase or recommendation. referring to Puente Hills Mr. Kim for my next purchase or recommendation. More

by Hyun Tae Kim Verified Customer Verified Customer

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I don’t recommend buying a used car from this dealership! I was lied to I was lied to More

by CMG91754 Verified Customer Verified Customer

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Paul was amazing and very helpful. Finance department was no fuss and so helpful. Would highly recommend both. Finance department was no fuss and so helpful. Would highly recommend both. More

by thpark1991 Verified Customer Verified Customer

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