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Mike Kidd
Mike Kidd at Mainline Chrysler Dodge Jeep Ram Ltd
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Mike Kidd

Sales Associate

Mainline Chrysler Dodge Jeep Ram Ltd

505 Highway #7 West
Rosetown, SK S0L 2V0

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6 Reviews
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6 Reviews

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6 Reviews of Mike Kidd

January 19, 2016

Dealership Rating

" Shocked at our experience at Mainline Chrysler "

- MR497

We drove out from Saskatoon to look at the Jeep Grand Cherokee on Jan 6/16. Mike helped us and we were pretty much decided we would get one. Mike came up with a price which sounded good and was to include a CNH Employee Discount. We were asked to call them by 6:00pm that day. On our way back home, we decided to stop in at Auto Clearing to check their prices and within 5 min were offered a price $7500 cheaper (they were completely unaware of our pending deal with Rosetown), so by 5:45pm we called our salesman, Mike. He promised to check with his sales manager & call back the next morning. He called us next day with a matching price & we told him we were happy with that (even though the trade in price had now dropped from $6500 the previous day to $3500(apparently the guy that wanted it Wed didn't want it Thurs morning)! We were driving when the call came so we parked and called Mike back with our deposit and arranged to come to Rosetown after 3;00pm at which time the vehicle would be ready! A short time later the general manager called us to say another couple was in and wanted to test drive the same vehicle so my husband told him we had already made the deposit and were coming that afternoon to pick it up - we were baffled by the call!! Keegan said he'd call us back shortly but after 2 hrs. and us needing to make the 1 1/2 hr drive, we decided to call him. That was when he told us he had sold it to the other couple ...... UNBELIEVABLE!!! We were in a restaurant at the time and my daughter & I clearly heard the conversation - he spoke in a rude and demeaning tone and his reason was that those customers had been there and we weren't. I called Mike immediately to see if this was for real, and he was sick about it & frantically trying to find us another vehicle! Our Son (who purchased 2 new trucks from them in 2015) called Keegan for an explanation and was told we had been asked for a deposit the day before so they would hold it for 24 hrs. and we had declined! That was a lie - it wasn't even offered to us! Needless to say, the employees at CNH are being made aware of this and our son already moved to Auto clearing for service! It was a very disappointing experience but we are now the Happy Owners of a Jeep Grand Cherokee, thanks to the awesome staff at Auto Clearing, Saskatoon! We will drive out to Rosetown with a thank-you gift for Mike Kidd for his effort!! He did his best!

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Overall Experience
Recommend Dealer
No

Other Employees Tagged: Keegan McAvoy

Feb 01, 2016

Mainline Chrysler Dodge Jeep Ram Ltd responded

We apologize if you were unhappy with your experience here at Mainline Chrysler, although our recollection of the situation is different, I can assure you all that matters is how you're feeling and your satisfaction. We will do our best to earn an opportunity to do business with you again in the future. People come from all over the province and beyond because we really pride ourselves in always having the best price, with our first price. With many people enquiring about vehicles everyday, it is extremely tough for us to hold a vehicle without a deposit. It is also tough for us to take a deposit if someone is in the dealership test driving that particular vehicle. We hope you enjoy your Jeep Grand Cherokee! They are a great vehicle. Please let us know if we can be of assistance to you in the future, or we can help you save some money on your next purchase.

August 30, 2015

Dealership Rating

"2015 Dodge Journey"

- Cara

I first emailed the dealership looking for a Dodge Journey they had advertised. I soon after received a call from Mike Kidd and he asked me what type of vehicle I'd like. I figured I only could afford used but Mike explained that I could get brand new for what I wanted to pay! I came out as soon as I could and Mike stayed late. I came back the next day to sign the papers. Unbelievable service from Mike who went above and beyond to make me happy and also great service from Derek who dealt with the finances. I've already highly recommend the dealership!!! Will definitely be going back!!!

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Recommend Dealer
Yes

Other Employees Tagged: Derek LeBlanc

July 20, 2015

Dealership Rating

"new truck purchase"

- Makayla&Chris

Excellent customer service. Warm & friendly customer / dealership relationship. Super helpful and very informative & knowledgeable. The whole experience with those involved, and the dealership...they seemed to go that extra step to ensure things were correct and that this is what we wanted, not what they could sell us or what they had on the lot at that time. Even the receptionist at the front seemed to ensure that we were comfortable and if any of the staff we were working with was busy at the time she made sure we knew what was going on and why there was any sort of a delay. Our team consisted of Keegan McAvoy,Mike Kidd, Dana Gerow and Candice at the front desk. What a team! Way to go guys (all of you) you were wonderful, and a pleasure to do business with. Thank you from Makayla & Chris Christopherson

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Recommend Dealer
Yes

Other Employees Tagged: Keegan McAvoy, Candace Locheed, Dana Gerow

June 20, 2015

Dealership Rating

"Love the truck"

- Retired

We would recommend this dealership. The staff were courteous, respectful and helpful. The stock selection was good and the price was where we thought it should be.

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Recommend Dealer
Yes

Other Employees Tagged: Bob Bodnarchuk, Derek LeBlanc

May 22, 2015

Dealership Rating

"Very happy with the END result"

- anna652

At first, the vehicle I was promised was sold to another individual! Obviously, I wasn't very happy so I approached General Manager Bob Bodnarchuk, and he along with Mike Kidd made absolutely sure they were going to fix the issue. I was impressed by Bob's professionalism, and understanding. The very next day, they had another white Jeep Patriot brought in and I went home with it very happy. I would definitely buy another vehicle here, they go above and beyond to make the customer 100% satisfied.

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Recommend Dealer
Yes

Other Employees Tagged: Bob Bodnarchuk

April 23, 2015

Dealership Rating

"Extremely happy and a great dealership"

- hollyh100

Mainline Chrysler helped me to find the vehicle that best suit my needs and all the features I was looking for. They were very knowledgeable and helped make the whole process go very smoothly. I had a great experience and I'm very happy I bought my vehicle at Mainline Chrysler!

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Recommend Dealer
Yes

Other Employees Tagged: Dana Gerow

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