Mike Hardy
Mike Hardy at Fred Anderson Toyota

Mike Hardy | Page 17

Business Manager

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

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425 Reviews
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425 Reviews

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425 Reviews of Mike Hardy

September 09, 2018

Dealership Rating
Employee Rating

Excellent, consistent customer service Daniel is professional, warm and patient. He helped us find the vehicle that best suited us while we carried around a 1 month old newborn. We enjoyed More

by Michelle W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Queen

Sep 21, 2018

Fred Anderson Toyota responded

Thank you for the review! We love hearing that Daniel was professional, warm, and patient. Congratulations on your new baby! Thank you for taking the time to share on DealerRater!

September 08, 2018

Dealership Rating
Employee Rating

Positive Experience Patient and professional and personable. Willing to negotiate. One of the best selections of vehicles. Professionalism was consistent among all emp More

by ToyotaTripp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Fleming, JARVIS UNDERDUE

Sep 21, 2018

Fred Anderson Toyota responded

Thank you for the review! We are happy to hear that our team was patient and professional. and that you enjoyed our large inventory! Thank you for sharing on DealerRater!

September 08, 2018

Dealership Rating
Employee Rating

Great experience I went to this dealership because it was convenient-I was pleasantly surprised to find that I actually had a good experience. I went in to just window More

by Ad52
Recommend Dealer
Yes

Other Employees Tagged: Eric McFarland

Sep 21, 2018

Fred Anderson Toyota responded

Thank you for the review! We are so happy to hear our team provided you with such wonderful service you didn't feel the need to shop anywhere else! We hope you're enjoying your Rav 4! Thank you for taking the time to share on DealerRater!

September 03, 2018

Dealership Rating
Employee Rating

Andre showed extreme patience and a good humor while working with my wife and me. He was very courteous and answers all of my questions respectfully. More

by Macquesta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andre Robinson

Sep 06, 2018

Fred Anderson Toyota responded

Thank you for the 5 star review! We are happy to hear Andre was patient, respectful, and knowledgeable! Andre is a wonderful member of our team and his co-workers always enjoy his sense of humor! Thank you for taking the time to share your experience on DealerRater!

September 02, 2018

Dealership Rating
Employee Rating

Fast and easy, excellent service I had the BEST experience with Jody. He listened and he provided. He did not try to outsmart us or waste time playing with numbers. I told him whic More

by nycasingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jody Fleming

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the review! We are pleased to hear you had the best experience with Jody and that he listened to your needs! Thank you for taking the time to share your experience on DealerRater!

September 01, 2018

Dealership Rating
Employee Rating

EXCELLENT service. Bryan Was friendly & extremely helpful! Bryan Harrison was extremely helpful in explaining all the options and getting us through the process smoothly. He was informative and understood our More

by Kimberly H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Harrison

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the review! We are pleased to hear Bryan was helpful, informative, and understood your needs! Thank you for sharing your experience on DealerRater and don't hesitate to reach out to Bryan, Mike, or anyone on our team if you need any assistance!

September 01, 2018

Dealership Rating
Employee Rating

Some things need improvement Very Happy with this dealership with possible one minor adjustment. That is the Financial Dealings I feel could be improved for the benefit of the cus More

by JR609618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Harrison

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the review! We are happy to hear that Bryan provided you with excellent customer service. In regards to the business manager, we are sorry to hear you weren't 100% satisfied. If you would please call Jeremy at (919) 787-0099 at your earliest convenience, we would like to gain your valuable feedback. Thank you!

August 31, 2018

Dealership Rating
Employee Rating

Great experience and fantastic group to work with John was great. He was attentive and always working to help me in this purchase. He responded to all questions via email, text or phone and made sur More

by Tundra2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Lafabregue

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the 5 star review! We are pleased to hear John was attentive, informative, and responsive. Mike is a fantastic business manager and we are happy he provided you with excellent customer service. Thank you for sharing your experience on DealerRater!

August 31, 2018

Dealership Rating
Employee Rating

Great salesman easy process Bryan was a great guy to work with, he made me and my wife feel comfortable and important. He listened to what we wanted and then showed us everythin More

by ToyotaJeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Harrison

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the review! We are happy to hear that Bryan listened to what you and your wife were looking for and showed you lots of options that met your needs! Congratulations on your new vehicle and thank you for taking the time to share on DealerRater!

August 28, 2018

Dealership Rating
Employee Rating

Awesome Dealership, Awesome Service This is the third car that we have purchased from the Fred Anderson family. Every experience has been above and beyond. Preston was very knowledgeable More

by HeatherMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Preston Elmer , CHRIS HUGHES

Sep 03, 2018

Fred Anderson Toyota responded

Thank you for the review and your loyalty! We are so happy to hear that your recent experience with Preston was wonderful. We also love hearing that our service department is providing you with excellent customer service! Thank you again for taking the time to share your experience on DealerRater!

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